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VEVOR bordovn, 1500W kraftig elektrisk ovn, 2192℉ / 1200℃ maks. temperatur, rustfritt stål, gullsmelteovn for voksstøping, leire DIY, metallherding, glasering på keramikk, sølv

Kundeanmeldelser for VEVOR bordovn, 1500W kraftig elektrisk ovn, 2192℉ / 1200℃ maks. temperatur, rustfritt stål, gullsmelteovn for voksstøping, leire DIY, metallherding, glasering på keramikk, sølv

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Hoe nu verder
Het regelapparaat werkt niet goed. Springt niet over naar volgende programma. Dan probeer je contact te krijgen maar dat gaat dus niet. Alleen maar chat met computer. Dat schiet niet op. Ik hoop toch echt nog een telefoonnummer te krijgen. Dan kun je duidelijk iets communiceren. Ik hoop dat het goed komt.
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Kundeservice svar: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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edelclarkson edelclarkson
Unsuitable to Irish electric voltage and sockets.
Unsuitable to Irish electric voltage and sockets.  1
I was sent a two pin cable, my kiln will not reach temperature of A bisque firing without switching it self off. Unfortunately it won’t go over 300 degrees celcius Very disappointed and have been in touch with customer service and waiting for a reply now.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Kar Bear Kar Bear
No kiln shelf available for this little kiln 😐
Haven't even been able to try it as there is NO kiln shelf available anywhere in the marketplace that will fit inside this teeny kiln...so disappointed 😑
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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MPottery MPottery
Not as I had hoped….
Personally- I’ve done nothing but struggle with this kiln. I’ve tried every schedule out there to get it to work for my pottery hobby to no avail. All I have is bunch of ruined pieces. I see so many people having success with this machine. There’s a bad one in every bunch…. Perhaps I got just that.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Malene Malene
Sent me a defective kiln and won't replace it or refund me
The kiln shuts of and off and doesn't continue the program when turning on again. Vevor is trying to make me replace my electrical panel in my house AND replace the circuit board in the kiln and keeps insisting that I should modify my electrical panel, even though it works without fail, and the kiln is designed to plug into a regular outlet. They are trying to have me replace the circuit board myself as well, in a new kiln that should be working perfectly. I am not an electrician. Now I have requested a refund and they just keep sending me messages daying they have forwarded my ticket to a new team, who will investigate.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Michael Michael
Never been shipped
Ordered July 7th and never been picked up/shipped by Purolator based on tracking. I was made to wait 15 days until they gave me a full refund.
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Erin Erin
Such a disappointment
Bought this back in April and I’m on my second one. Th 1st one didn’t heat at all and now my second one won’t heat to temp. Customer service is so abysmally bad that I’ll never buy another product here. I bought the protection plan for a year and they’re refusing my request for a refund.
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Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Justin Craig Justin Craig
Dr.
The heating elements on 2 of these electric kilns burnt out at 1155 degrees Celsius despite following all instructions and the devicevbeing rated up to 1200 degrees Celsius. I would appreciate repair instructions and/or replacement parts, if not a replacement product. These furnaces should not be rated up to 1200 degreess, more like 1100 degrees
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pete Pete
Mr
Nice piece of kit ,works well and only issue I have is that the elements are not replacable , even if the kiln box with the elements was a part that could be sourced I would pay a reasonable amount for it rather than having to scrap this piece of equipment after say 80-100 uses. It means that if I get 80 firings and then have to dump the kiln because the elements fail or do not hit high enough temperature then each firing costs over €5 without thinking about the environmental aspects of disposing of the kiln. Vevor please develop an element replacement strategy???
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Justin Craig Justin Craig
Dr.
The heating elements on 2 of these electric kilns burnt out at 1155 degrees Celsius despite following all instructions and the devicevbeing rated up to 1200 degrees Celsius. I would appreciate repair instructions and/or replacement parts, if not a replacement product. These furnaces should not be rated up to 1200 degreess, more like 1100 degrees
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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