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VEVOR Tykkelseshøvel, 330 mm bredt arbeidsbord, trebearbeidingsmotor med benkhøvel, spiralformet kutterhode med 24 skjær, 2000 W 23500 o/min kraftig motor, én hastighet, for harde og myke trematerialer

Kundeanmeldelser for VEVOR Tykkelseshøvel, 330 mm bredt arbeidsbord, trebearbeidingsmotor med benkhøvel, spiralformet kutterhode med 24 skjær, 2000 W 23500 o/min kraftig motor, én hastighet, for harde og myke trematerialer

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kipper kipper
mr
the carbide cutters are not the same height so you get grooves all down the work piece leaving you with lots of sanding. tried to return it but was given a 186 dollar refund instead. so have 500 into a planer that is us less for my needs.
0 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Dz Dz
Artisan
Artisan  3 Artisan  3 Artisan  3
La table descend très difficilement et plus on descend plus c'est dur mauvaise ajustements des coulisseaux et j'ai choisi un arbre à pastille et je le regrette car la finition du remontage et le montable on voit chaque marque de pastille il faut tout poncer après Seul avantage dépasser si on prend un clou on n'a pas toute la lame à changer mais la finition est vraiment lamentable et aucun réglage possible
8 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Out of pocket customer Out of pocket customer
Don’t buy from VEVOR!!!
You would think a company as large as VEVOR, who has sold countless amounts of equipment to myself and others would stand behind their product when the item is defective. Not only does VEVOR make it nearly impossible to locate return information, when you do find it they fight you instead of resolving the issue. NEVER AGAIN VEVOR!!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sławek Sławek
Zdecydowanie nie polecam
Nie polecam zakupów, Przy próbie zwrotu towaru okazało się to całkowicie niemożliwe.
0 personer syntes dette var nyttig
Kundeservice svar: Cześć! Bardzo nam przykro, że Twoje doświadczenia z obsługą posprzedażową i obsługą klienta były dla Ciebie rozczarowujące. Traktujemy Twoją opinię poważnie. Dziękujemy za zgłoszenie – Twój wkład jest dla nas kluczowy, ponieważ pomaga nam rozwiązać problem i poprawić naszą działalność. Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany dzięki komunikacji e-mailowej. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
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László László
panasz
A megrendelt gyalut most használtam először 1 m deszkákat gyalultam vele az első 8 db deszka nagyon szépen le gyalulta utána 2db kés kieset a csavar feje le eset amivel rögzítve volt a kés.
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Kundeservice svar: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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jusu jusu
Spiral-Style is complete joke
Spiral-Style is complete joke 2
Contacted the customer service first in two ways, and I gave them one week to reply; nothing so far, so I must come out with the negative review. Firstly, I also ordered the three-blade version with two speeds 5 days ago, but it hasn't yet arrived. - This Spiral-Style Cutterhead is an absolute abomination. The finish that comes from this doesn't change if you try to swap the blades or reinstall them. Also, they can be turned around only once, with two cutting edges, not four, and they don't sell new blades, and they are made of the same steel, so it will increase the cost of a full change in comparison to a 2-3 blade one. This finish is worse than any normal 2-3 blade machine could give; it also chips against the grain the same way as "normal" blades. Leveling the table 100% isn't possible, so for anti-snipe, you must build your own base from MDF/plywood that is 100% flat, which will eat 20-35mm of height capacity. Same for most tabletop planers, some have a better quality base to calibrate flat. Waiting to get my return information and money back. So far, no reply. Previously, customer service was prompt when I had an issue, and it was solved immediately. Oak board on the picture, did the same with pine, and sanding double the normal with Festool won't fix this even.
2 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Miran Miran
Thickness planer
When the Wood plate is rough the machine pulls the plate but when the plate is smooth it can't pull (it starts to slip)
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Antonio Antonio
Cepilladora
Cepilladora  3 Cepilladora  3
Para ser la primera herramienta que les he comprado ,estoy un poco desilusionado por como ha llegado golpea y doblada la chapa.
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Kundeservice svar: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Woody L Woody L
retired hobbyist
On my first use the machine left linear grooves where some of the blades went deeper and some more superficial - required a great deal of sanding. The company has NO ACCESSIBLE CUSTOMER SERVICE. Technical support has no clue where I can get replacement blades for when these blades wear out.. i WILL NOT BUY FROM VEVOR AGAIN
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dylan Dylan
Woodworker
Tried to use this thing. Cutting head makes and awful sound when lowering with the crank and couldn't even lower past 1 inch to plane boards. Assuming it's a manufacturing error. Cuts well though for the price though unfortunately can't use because of the poor crank.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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