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VEVOR Tykkelseshøvel, to hastigheter, 330 mm bredt arbeidsbord, elektrisk benkhøvel, treblad, 2000 W 23500 o/min kraftig motor, doble ruller, overbeskyttelse, trebearbeiding for harde og myke trematerialer

Kundeanmeldelser for VEVOR Tykkelseshøvel, to hastigheter, 330 mm bredt arbeidsbord, elektrisk benkhøvel, treblad, 2000 W 23500 o/min kraftig motor, doble ruller, overbeskyttelse, trebearbeiding for harde og myke trematerialer

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Wolf D'Anvers Wolf D'Anvers
Helical head leaves grooves; VEVOR calls it normal
Helical head leaves grooves; VEVOR calls it normal 1
I first rated this 3 stars: a decent machine for the price. I dropped it to 1 star because of how VEVOR handled the defect. The problem: it leaves grooves in the wood you can see and feel, as if the inserts aren't set at equal height. Not the fine scalloping you expect from a helical head, which sands out in one pass, real grooves. I reported it with photos. As seen from other reviews, i'm not the only one with this problem VEVOR's reply: their technical department stated that the spiral head uses 24 separate blades, that "minor machining tolerances" between them cause grooves, and that if I want a smoother surface I should use a straight-blade planer instead. See attachement Read that again. You pay extra for the helical cutterhead precisely because it promises a cleaner finish and less sanding. When it doesn't deliver, their answer is to buy a different type of machine. No repair, no replacement cutterhead, no check whether my unit is out of spec... Other downsides: very loud (a genuine nuisance for neighbours); the dust hood is awkward to fit, as it lifts while you tighten the bolts; and with extraction connected the outfeed flap can no longer be folded up. Moving the 100 mm outlet over slightly would have solved that. In a small shop you permanently lose space. Bottom line: don't buy this for the helical head. The manufacturer won't stand behind the finish it produces, and they put that in writing.
3 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Da*** Da***
Machine endommage. Non utilisable
Machine endommage. Non utilisable 1 Machine endommage. Non utilisable 1 Machine endommage. Non utilisable 1 Machine endommage. Non utilisable 1
Machine arrive endommage. Non utilisable. Mal monter, avec plusieurs panneau lateral plier. En attente du service client.
2 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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w.isheim w.isheim
Nicht zu empfehlen
Nicht zu empfehlen  1
Sehr schlechte Qualität vom Hobel Ergebnis. Macht sehr tiefe riefen im Holz, dafür braucht man keinen Hobel. Der Service von Vevor ist schlecht, reagiert nicht auf Mails. Habe jetzt den Zahlungsdienstleister eingeschaltet. Nie wieder VEVOR
4 personer syntes dette var nyttig
Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Out of pocket customer Out of pocket customer
Don’t buy from VEVOR!!!
You would think a company as large as VEVOR, who has sold countless amounts of equipment to myself and others would stand behind their product when the item is defective. Not only does VEVOR make it nearly impossible to locate return information, when you do find it they fight you instead of resolving the issue. NEVER AGAIN VEVOR!!
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sławek Sławek
Zdecydowanie nie polecam
Nie polecam zakupów, Przy próbie zwrotu towaru okazało się to całkowicie niemożliwe.
0 personer syntes dette var nyttig
Kundeservice svar: Cześć! Bardzo nam przykro, że Twoje doświadczenia z obsługą posprzedażową i obsługą klienta były dla Ciebie rozczarowujące. Traktujemy Twoją opinię poważnie. Dziękujemy za zgłoszenie – Twój wkład jest dla nas kluczowy, ponieważ pomaga nam rozwiązać problem i poprawić naszą działalność. Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany dzięki komunikacji e-mailowej. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
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Oversatt fra Pusse
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Maks Maks
Total crap!!!
Total crap!!! 1 Total crap!!! 1 Total crap!!! 1
The cheapest Chinese technology!!! What 24,000 rpm, it has a brushed motor, judging by the sound, the maximum is 4,000 rpm!!! Some of the stickers are missing, the markings that are there are barely visible without a flashlight!!! and most importantly, there is not even a return link, now I will have to figure out how to return this piece of crap!!! To spend almost 350 euros on this Chinese crap!!!
1 personer syntes dette var nyttig
Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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melinda melinda
artist
YOU GUYS ARE HORRIBLE. You haven't even started to resolve my issue. you can just cancel my request. i will not be buying from Vevor ever again. My husband had to basically open the machine and fix the wires!!!! what is the point buying a $326 NEW machine if i have to open it and fix it!!!!!!!!!!!!!!!!!!!!!!!! so dumb. thanks for nothing.
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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