Kundeanmeldelser for VEVOR ultralydrenser, 6L ultralydrensemaskin for plater, 180W justerbar tid, platerenser i rustfritt stål, 40 kHz rengjøringsenhet

Unable to assemble and use as the package was missing the nuts and bolts needed to attach the motor to the arm and the arm to the container. It was also missing a basket listed in the very limited instruction leaflet that only referenced the actual ultrasonic bath and said nothing about the record cleaning attachment. I watched an unboxing video on you tube. It confirmed that my package was indeed missing items and the extra instructions. Return process is not simple or customer friendly. Requesting photos of the missing parts, or photos of the instructions with the missing parts circled- Hmm- I don’t have the missing parts as they’re missing, I don’t have the instructions to circle as they’re are missing. Attached a photo of the missing parts and missing instructions diagram with the missing items circled

Cleaner came damaged. Trying to alleviate the situation has been a pain. Will not buy from again. I have no idea of the cleaner works or not. It came damaged. Thy sent me two circuit boards to replace my self and they came shipped in plastic. Nothing to protect them. Replacing the boards did not fix the issue. So they offered me $37 as a refund. Completely unacceptable.

Arrived damaged and customer service taking too long to make it right. No way to contact them other than open a ticket or chat. Chat was no help. Still waiting on a reply. Guess I will have to contact my credit card company and open a dispute.

I purchased the 6L Vevor Ultrasonic Cleaner specifically for cleaning vinyl records for my business. Unfortunately, after being used only a few times, the unit completely failed in less than 30 days. The cleaner stopped powering on entirely — no lights, no controls, completely non-functional. For a brand-new piece of equipment at this price level, this was very disappointing and caused interruptions to my business workflow and production. To Vevor’s credit, after negotiation they eventually refunded approximately 90% of the purchase price, and I was allowed to keep the defective unit. However, the process started with a much lower compensation offer, and I still ended up losing money due to downtime and being left with broken equipment that the company did not want returned. Another major issue is Vevor’s invoicing system. This is the first company I have dealt with where I had to manually request an invoice after purchase. The invoice request process is unnecessarily difficult and time-consuming. For example, in Canada, you must scroll through a very small non-alphabetized list containing hundreds of cities in the province just to select your city. In 2026, with modern AI technology available everywhere, this type of interface feels extremely outdated and frustrating — especially for businesses making multiple purchases and requiring multiple invoices. Overall, my experience was mixed. Customer service eventually improved the refund offer, but the product reliability and invoicing system were both disappointing. Based on my experience, I cannot confidently recommend this ultrasonic cleaner for business or long-term use.

Waited for almost 4 weeks. Never received the product. Vevor just kept saying wait and wait. No one knew where it was. Probably never left the factory as shipping company had no idea and didn't update shipping details. Got finally refunded and then purchased after this disaster from Amazon the same product which arrived in 3 days.

You at Vevor sold me a unit that was used and returned. Fingerprints all over the unit, inside took me an hour to clean, it was stained from the water line, and had black crap in it. The motor that spins the album is a joke; it's so loud and cheap that it's ridiculously loud! It's made so cheaply that when you go to adjust the settings, the entire front pushes in from the pressure used to push the buttons. I WILL NEVER BUY ANOTHER THING FROM VEVOR. YOU PEOPLE GOT ME ONCE, BUT YOU WON'T GET ME AGAIN. YOU LOST ME AS A CUSTOMER.

I'd like to give this company 0 stars, but it's not an option. Item was leaking like a seive all over my wood floors. I submitted a ticket asking not for a refund, but a replacement and was told I would hear from a rep within 48 hours. I got no response. A couple days later, I received a message saying that if they didn't hear from me the ticket would be closed. I asked WTF? YOU don't respond to ME and then say because you didn't hear from me, you're gonna close the ticket? Really? Then, I was given a bunch of BS apologies and told I would receive a replacement fitting where the unit was leaking. Never received a thing. The only positive thing I can say is the the unit this isn't something I really NEED.... just a hobby item for my vinyl. Now it's a huge paper weight. This is a garbage company with garbage products. Stay away.....you've been warned.

Tank was dented and machine leaked. Sent about 6 messages to various platforms for support with them and I'm getting the runaround. They dont seem interested in truly helping a customer. I'll withdraw this review if they actually do the right thing and help me. Can't really rate it as I don't have a working unit after a month

Nothing but trouble with this unit and with this company. The unit I received in the mail was missing multiple parts, making it impossible to use for its intended purpose. Of the parts I did receive, one was inoperable. I contacted customer service and they repeatedly tried to ask me to keep the defective unit for a discount. It was only after several attempts of me asking for a full refund that they honored my request.

Doesn't heat up and they won't replace it brand new out of box and they offered a refund of 20 dollars to go find the parts to fix the problem!like I know how to fix it worst customer service ever. Don't buy because they don't perform and won't replace non working productBE VERY AWARE OF THIS BEFORE BUYING