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VEVOR Walk-in Tunnel Drivhus, 20 x 10 x 7 fot bærbart plantevarmehus med galvaniserte stålbøyler, 3 toppbjelker, 4 diagonale stolper, 2 glidelåsdører og 12 rullevinduer, grønn

Kundeanmeldelser for VEVOR Walk-in Tunnel Drivhus, 20 x 10 x 7 fot bærbart plantevarmehus med galvaniserte stålbøyler, 3 toppbjelker, 4 diagonale stolper, 2 glidelåsdører og 12 rullevinduer, grønn

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139 anmeldelser
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Milenko Milenko
Celt
Paket nije isporucen u roku. PAKET JE DOŠAO KOMPLET RASTUREN I POCEPAN.Nisam zadovoljan.
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Kundeservice svar: Primili smo vašu prijavu u vezi s ovim problemom. Naš tim za korisničku podršku odgovorit će na vaš problem u roku od 24 sata i nastaviti pomagati dok se sve vaše potrebe ne riješe. Molimo vas da pratite odgovore na prijave i obavijesti e-poštom.
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Gary Coutu Gary Coutu
Wind tunnel greenhouse
This was my second wind tunnel have had absolute horrible luck with this one. It was entirely too small to fit on the frame, and it took close to two weeks to get Vibo to come up with some kind of solution to which I still do not know what that solution is. I was told I will see whatever they’re sending me in 10 to 15 days so essentially a month after I received my product I will finally be able to use it not happy.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jeremy Jeremy
Junk DONT BUY
Junk DONT BUY  1 Junk DONT BUY  1
Bought the first one found out it had a bent bars where it connects they denied me a new one or refund. So bought another one exact same one this time all the ends was smashed so now I been going going back and forth with vevor customer service which is no help and the seller yet again is no help. DONT BUY THIS
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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TERRY SMITH TERRY SMITH
Well..
Well.. 1 Well.. 1 Well.. 1
Purchased this because the wind destroyed my last one (it was cheap plastic) this one looked great. Described as sturdy ...had a windy day and the ceiling support buckled.
1 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nakia Lemon Nakia Lemon
Product damaged
Product damaged  1 Product damaged  1 Product damaged  1
I contacted the company multiple times for a replacement product the one received looks like it was pre-owned, hardware was tossed all around the box , a tear in the green lining and dented rods
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roy  Robinson Roy Robinson
Sr.
Sr. 1 Sr. 1 Sr. 1 Sr. 1 Sr. 1
1st package was damaged in transport by FedEx And was sent back to VEVOR. 2ND REPLACEMENT was shipped but was also damaged. When I checked the package there were missing Hardware and 2 pieces of the frame missing Sent 20 messages to the company and all o got was a automated response . Contacted PAYPAL and they contacted the company Which has not responded to PayPal as of today Company has not responded to my request to send me another item or just replace the missing parts and Hardware. Enclosed are pictures of the damaged item when FedEx left it
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff Jeff
Owner
Owner  1
I have bought 2 of the greenhouses. They were fine all summer . But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
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Kundeservice svar: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Jeff Jeff
Owner
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Gloribella Aviles Gloribella Aviles
DO NOT BUY!!!
DO NOT BUY!!! 1 DO NOT BUY!!! 1 DO NOT BUY!!! 1
I purchased a green house from VEVOR which was missing 4 of the side poles and the connecting arch pieces were bent at the ends beyond repair. Basically even if I did have the missing side pieces they would have not been able to connect either way. I contacted VEVOR and one of their solutions was to keep it and they would refund back only 20 dollars which I would’ve understood if only the frame were that cheap. Another option was for them to send some accessories, I would’ve needed a whole new frame not a couple of screws and bolts. I tried to go thru PayPal but apparently I’d have to pay for return shipping which would possibly be more than the actual product it’s self . Long story short wouldn’t recommend to purchase green house from them unless you want to risk losing money for a product rendered useless for missing pieces. That being said I have ordered multiple items from them and never had a problem until now. I even had other items of more than $1000 dollar value in my cart. I’ll just take my business elsewhere.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Very poor quality
Item arrived damaged, I tried to return it but they just give you the run around and closed the ticket before I was even able to reply. Vevors return policy is a huge joke, they will make you jump through hoops knowing that most people are just going to say F×@& it and keep the damaged item because its so difficult to get a refund or return the product. The greenhouse collapsed in short order from a rain storm because the damaged poles were weakened. I would not recommend this to anyone.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product. We have created a new ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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