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VEVOR Drivhus med walk-in-tunnel, 3 x 2,1 x 2,1 m, bærbart plantedrivhus med galvanisert stålramme, 1 toppbjelke, diagonale stenger, glidelåsdør og 6 rullevinduer, grønn

Kundeanmeldelser for VEVOR Drivhus med walk-in-tunnel, 3 x 2,1 x 2,1 m, bærbart plantedrivhus med galvanisert stålramme, 1 toppbjelke, diagonale stenger, glidelåsdør og 6 rullevinduer, grønn

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Peter Müller Peter Müller
Herr
Ist leider unter der ersten Schneelast zusammen gebrochen, der Service hier ist auch unterirdisch, man bekommt eine Mail das man seine PayPal Adresse angeben soll, antwortet darauf aber angeblich reagiert man nicht. In der App ist das Ticket auch nicht sichtbar. Ich kann Vevor nicht empfehlen.
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Kundeservice svar: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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John John
Not Built for the Real World — 3 Years of Fighting the Wind
I've had mine for three years, so this isn't a first-impression take — I've put this thing through its paces. The short version: it's flimsy, and unless you're willing to modify it, it's going to let you down. Assembly requires a surprising amount of hardware, and that's just the beginning. The real problem is wind. If you live anywhere that sees 10–15+ mph gusts — and honestly, who doesn't — you absolutely must bury the side edges, or this greenhouse is gone. Not tipped over. Gone. I've buried mine every season and still had to redo it after strong winds pulled the edges back up. It's an annual ritual at this point. The metal tubing is another weak point. The walls are thin enough that if you try to move or reposition the structure without supporting both ends, the tubes will kink under their own weight. It's not a matter of being rough with it — it just happens. If you're in a calm, sheltered spot and treat it delicately, you might get by. But if you want something that can actually handle weather without babysitting, look elsewhere or budget time for serious modifications.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Tanja Tanja
Gewächshaus
Nur ein Stern. Es entspricht leider nicht den beschriebenen Eigenschaften, die der Hersteller verspricht. Der Aufbau war sehr aufwendig. Die Stangen gingen nicht ineinander rein, die Schrauben waren zu dick für die Löcher, falsche Stangen im Paket und das Material des Gerüstes ist sehr billig. Das Gewächshaus wurde wie beschrieben befestigt und eingegraben. Stabilität gleich null. Am Samstag Nachmittag habem wir das Gewächshaus aufgebaut. Montag morgen hatten wir Regen und es war etwas Windig. Das komplette Gewächshaus wurde vom Wind zerlegt. Plane komplett zerrissen und das Stangengerüst komplett verbogen umd gebrochen. Fazit : Nicht stabil, absolut nicht Witterungsbeständig und 203 Euro hanem gerade mal 1,5 Tage gehalten Daran muss definitiv gearbeitet werden.
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Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Jess Jess
Terrible
This greenhouse was extremely flimsy. We had one night of rain and the whole structure was knocked down and started ripping.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Tonya Tonya
Ms
All the pieces to put it together did not come in it. When winter came, it collapsed like nothing then I had to find a way to get rid of all the materials it left behind. Would not recommend
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eugene Bow Eugene Bow
Dissatisfied customer
I ordered this and never received it and Ive been compliant with all your emails and requests but now I’m getting pissed off and either your company or the shipping company screwed up so make it happen now and I’m done with filling out email requests I’ll contact my credit card company and put a stop payment if I don’t get either a refund or the product I ordered and don’t patronize me by saying how frustrating I am !!!!!!!!!!
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting some detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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William William
Ripped day the day I set it up
The screw head ripped the plastic so cheap
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Alina Bobrovska Alina Bobrovska
Una schifezza
Non durato neanche un giorno il telo di copertura
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Kundeservice svar: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Kevin Kevin
Owner
Walk in tunnel was up two weeks. Cover was on five days, added extra weight and tie downs after watching reviews. Tunnel is completely destroyed by wind. Frame bent at connections, cover tore at seems. Disappointed, but you get what you pay for.
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Demuynck Olivier Demuynck Olivier
Dont buy!
After 2 days of installation like prescribed in the manual, the whole thing collapsed. The tubes are very poor quality, almost all tubes where pleated. Dont buy this shit! And to be honest, cliënt service by vevor could be better!
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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