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VEVOR Drivhus med walk-in-tunnel, 3 x 2,1 x 2,1 m, bærbart plantedrivhus med galvanisert stålramme, 1 toppbjelke, diagonale stenger, glidelåsdør og 6 rullevinduer, grønn

Kundeanmeldelser for VEVOR Drivhus med walk-in-tunnel, 3 x 2,1 x 2,1 m, bærbart plantedrivhus med galvanisert stålramme, 1 toppbjelke, diagonale stenger, glidelåsdør og 6 rullevinduer, grønn

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Daniel Jones Daniel Jones
Customer
The tarp held up well, the aluminum frame broke in the wind. I would not recommend and would like a refund, see attached
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robby Robby
Pas très solide
Tout n’est pas à l’épreuve du climat du Québec. La toile est très fragile et la structure aussi ! Gardez votre argent
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tami Palmer Tami Palmer
Mrs
It doesn't have two doors.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vincent Vincent
Dépense d’argent
Un coup de vent et tout est cassé en plusieurs morceaux j’en ai acheter 2 et les 2 son en plusieurs morceaux et tout crochis
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Marceau Marceau
Serre
Suite à un retard de livraison de 7 jours. Arceaux défectueux, emboîtement difficile, perçage des passages de boulons pas en face !
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Kundeservice svar: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Adam Adam
Mr.
It was easy to set up. Had a few wind related problems. First, the supplied anchors didn't hold and it flew into my neighbors yard. I retrieved it and it was in pretty good shape. I bought better anchors and secured it again. We had a pretty windy day which is common where I live. The structure collapsed in the 30 mph winds. If I lived somewhere with less wind this might have worked. The thin metal can't stand up to the wind where I live.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
owner
The assembly was easy to do. but it could not hold up to the 50mph wind and snow. Collapsed very disappointing, but it did its job on the 1st year of use.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Donald Donald
buyer
zippers failed first time trying to close it material ripped ripped when trying to close zipper metal frame was ok just be sure to fasten down to lumber or solid pin to ground as winf will easily take off with it
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Whit Whit
Great but flimsy
Worked well while it lasted. Took a little while to set up. We buried the edges of the tarp to help with stability. It lasted about 4 or 5 months and then the arch of it completely collapsed and when it did most of the curved framing peices bent, so I can't even attempt to save it.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gene Grainger Gene Grainger
Poles bent
Box came severely damaged almost looks like it has been returned .. some items wrapped. Some items not ... several screws missing and 2 of the poles were dented ....one being the corner support. :( i have picgure but its not letting me load em
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Kundeservice svar: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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