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VEVOR Drivhus med walk-in-tunnel, 29,5x9,8x6,6 fot Drivhustunnel med bøyle, plantedrivhus med spisstak, galvanisert stålramme, grønt PE-deksel, opprullbar glidelåsdør og 12 vinduer for utendørs bruk

Kundeanmeldelser for VEVOR Drivhus med walk-in-tunnel, 29,5x9,8x6,6 fot Drivhustunnel med bøyle, plantedrivhus med spisstak, galvanisert stålramme, grønt PE-deksel, opprullbar glidelåsdør og 12 vinduer for utendørs bruk

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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histolady1 histolady1
Brukeren la ikke igjen noen skriftlige kommentarer.
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Kundeservice svar: Dear Valued Customer, Thank you for taking the time to leave a review. We noticed that no additional comments were included. If you need any assistance with your order or have any questions, please visit our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket for any unresolved issues, and our after-sales team will be happy to assist you as quickly as possible.
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Sofia Lebensart Sofia Lebensart
Mrs
We received the package (board card) damaged. It was ripped, so some of the screws were lost on the way, the instructions paper was totally wet so impossible to use. Very bad experience.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jk Jk
Walk-in tunnel Greenhouse
Didn't even last a month into winter. Caved in under
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
None
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
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Kundeservice svar: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Christine Stein Christine Stein
Purchaser
Waited 3 weeks, never came, contacted Vevor and said well it must be lost, sent refund, very disappointed
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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T T
Flimsy
Very thin gauge metal that dented nearly immediately by my toddler dropping a big stick (for a toddler) on the frame. While assembling, If you screw the pieces in tightly, the metal tubes just bend into oval shapes, so there is no sense that things are secure. Since it is so modular and you can't tighten the screws properly due to the weak metal, it is nearly impossible to get perfectly level on dirt ground. There are warnings on the product about not using it in basically any type of weather, and it really doesn't hold up to any of it. There are only 8 tie-down strings attached to the cover (two on each side on each end) and 2 of them ripped off with the slightest wind. The tie down strings for the cover are a complete joke. I doubt this thing is going to last an entire year in my pretty mild climate, and I'm definitely going to need to buy supplemental supplies to keep the cover on, keep the frame anchored, etc. so I can try to prolong it from just collapsing and turning into a giant pile of garbage.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nakia Lemon Nakia Lemon
Product damaged
Product damaged  1 Product damaged  1 Product damaged  1
I contacted the company multiple times for a replacement product the one received looks like it was pre-owned, hardware was tossed all around the box , a tear in the green lining and dented rods
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roy  Robinson Roy Robinson
Sr.
Sr. 1 Sr. 1 Sr. 1 Sr. 1 Sr. 1
1st package was damaged in transport by FedEx And was sent back to VEVOR. 2ND REPLACEMENT was shipped but was also damaged. When I checked the package there were missing Hardware and 2 pieces of the frame missing Sent 20 messages to the company and all o got was a automated response . Contacted PAYPAL and they contacted the company Which has not responded to PayPal as of today Company has not responded to my request to send me another item or just replace the missing parts and Hardware. Enclosed are pictures of the damaged item when FedEx left it
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff Jeff
Owner
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
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Kundeservice svar: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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