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VEVOR avløpspumpe, 350 W, 6000 l/t strømning, 7 m trykkhøyde, avløpspumpe med 3 vanninntak for kjeller, kjøkken, vask, dusj, badekar, vaskerom, oppspylingsmaskin for avløpsvann

Kundeanmeldelser for VEVOR avløpspumpe, 350 W, 6000 l/t strømning, 7 m trykkhøyde, avløpspumpe med 3 vanninntak for kjeller, kjøkken, vask, dusj, badekar, vaskerom, oppspylingsmaskin for avløpsvann

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Descamps Descamps
Pompe neuve en panne
Cette pompe, neuve, ne marchait pas. Après plus d’une vingtaine de demande par mail, avec des réponses sur un site inaccessible, on a accepté de me rembourser 70 €. J’ai refusé cette somme et continué à réclamer le remboursement que j’ai obtenu Après un long calvaire. Heureusement, un jeune homme au service vente m’a bien aidé
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Kundeservice svar: Bonjour. Nous vous présentons nos sincères excuses pour votre mauvaise expérience avec notre service après-vente et notre service client, et nous prenons vos commentaires très au sérieux. Nous vous remercions de nous avoir fait part de votre avis, car votre contribution est essentielle pour nous aider à résoudre ce problème et à améliorer nos services. Nous avons constaté que le problème que vous avez signalé a été résolu par courriel, et nous sommes heureux que votre préoccupation ait été prise en compte rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Lyle Lyle
Pump only lasted a year and is seldom used
Pump worked for 1 year and then quit, not sure why but will need to buy another brand
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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peter peter
mr
i bought this pump quite a few months ago in anticipation of our moving into a new place where we need it, just installed it, it worked fine twice, then the water goes into it and it will not turn on for 5 minutes, after five minutes it surges very slowly and will not take away water fast enough. it also leaks out of its air intake valve which it should not. i use one inlet from a bath tub and another inlet from a washing machine, the washing machine backs up now after two uses and goes all over the floor, the tub just sits there full of water and after about 5-6 minutes when the pump decides it wants to work drains tub horridly slow at best. also entire power in our unit flickers when pump starts up there is something desperately wrong in the electrical water switch inside this unit, extremely disappointed with it and i would not recommend this unit
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alberto Alberto
General Contractor Business Owner
I could not use this unit because it does not comply with Canadian Standards Association and the City Inspector told me IT IS NOT APPROVED FOR USE IN CANADA. I requested VEVOR for the Certificate of Approval for Use in Canada and they explained "their technical team did not respond to them". So, I claimed a full refund to VEVOR + $1,130 plumbing install and removal costs and VEVOR took the outrageous position of offering me $35.00 refund for this and another item" both items totalling $301.98 + HST = 341.24 . While the product is still under guarantee. DO NOT BUY THIS PRODUCT. Note from city inspector: (8) Macerating toilet systems shall conform to ASME A112.3.4 / CSA B45.9, “Plumbing Fixtures with Pumped Waste and Macerating Toilet Systems”. VEVOR HAS NOT BEEN ABLE TO PROOF THEIR PRODUCT MEETS THE STANDARD.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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