Kundeanmeldelser for VEVOR Vanndispenser med ismaskin, 3-i-1 vanndispenser for benkeplate, 16 kg/24 timer, 12 isbiter/7 min rask isproduksjon med 1,8 kg lagringsplass, kule-/knust is og kaldt vann, for hjem, kjøkken, fest

L'eau nest pa reconnu la machine fonctionne pas

My ice maker wouldn't work from day 1. I immediately tried contacting customer service to get a replacement. I've been getting the run around for a week now and the only response I've got is that their "email" team will contact me in 24-48 hours. I've sent many follow up inquiries and was only told the email team would review my claim and respond in 24-48 hours and any further inquiries would only slow the process. Basically said stopp bugging us, we'll get to you when we feel like it. I will NEVER purchase another Vevor product

Worked great for a couple weeks. Then the cold water stop working and so did the ice making as well. Over a week of email back and forth they want me to return it. So I have to find a box big enough to ship it in and take it to a fedex location as well. Im physically unable to drive, but that means nothing to them. It would make sense to ship the replacement and then I use that box to ship the broken one back and have fedex pick it up. They know it's challenging to return items so they hope you will not do it. I spent a lot of money on this water dispenser so I have no choice. Warranty means a pain in the neck.