Kundeanmeldelser for VEVOR vannslangetrommel 35m x 12mm med veggfeste, bærehåndtak, slangetrommel med 9-mønstret spraydyse og hageslange, 180° svingbar, veggmontert slangeboks med automatisk opprulling, vanning, bilvask

Purchased in April 2026, used for 3-4 months and removed and stored for the winter months. This summer the hose stopped reeling in completely, about 70% and stops. We were told by customer service it is out of the warranty and that they also do not carry parts for their products. It was great, until it wasnt....so longevity and durability is not there with this product and customer servies does not stand behind the product.

Ordered a retractable 1/2 water hose had issues with it retracting back and only would retract halfway and stopped contacted. Customer service had to go around and around before they would actually do anything about it had to provide a video showing the issue and then they finally sent an email stating that they would send a replacement.

Les embouts sur ka photo de présentation son en laiton( fer) L enrouleur que j ai reçu est tout en plastique( enbout plastique) La qualité me parais moins bonne que sur la photo de présentation

Commande reçu et installation mais apprêt 4 utilisation il a cassé !

Received and installed. Tje reel is not working. I have contacted Vevor. Will see what they do

Dear Customer Support, I am writing regarding my recent purchase of Retractable Hose Reel. After using it twice this past weekend, the spring came loose and the hose is no longer retracting back inside. Could you please assist me with a repair, replacement, or warranty claim? Thank you,

cheap Chinese junk. I bought two. one for my mom and hers broke 6 months ago. one for us and it broke yesterday. of course the VEVOR warranty is up. they last about as long as the warranty. I assume you get what you pay for.

Package came in quickly, however after installation hose would not retract back. Popped the side cover off and these 3 screws had been stripped / the plastic ear they screw into was busted. (These screws hold the spring in place to allow hose to retract.) I was able to pull hose all the way out and put screws back in the other 3 slots… still unsure why it only had 3 out of the 6 screws…. Then was able to manually spool the hose back up putting tension on the spring now that the screws had it locked in place… it retract a little fast, Assuming that it’s because it had to be modified straight out of the box to work.

Don't buy spring breaks

Spring broke after 6 uses. I wrote the company and after going back and forth for two weeks they offered me $31.00 versa sending me a new one. Beware....