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VEVOR vannslangetrommel 35m x 12mm med veggfeste, bærehåndtak, slangetrommel med 9-mønstret spraydyse og hageslange, 180° svingbar, veggmontert slangeboks med automatisk opprulling, vanning, bilvask

Kundeanmeldelser for VEVOR vannslangetrommel 35m x 12mm med veggfeste, bærehåndtak, slangetrommel med 9-mønstret spraydyse og hageslange, 180° svingbar, veggmontert slangeboks med automatisk opprulling, vanning, bilvask

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Eduardo Eduardo
Not what I expected
Received my hose reel a few days ago and after mounting it on the bracket and making all hose connections I learned that water flow wasn't quite what I was expecting it to be. It was very weak. I did all reasonable troubleshooting, checked for kinks,extended the hose out fully and inspecting it check connections at the hook up point to see if anything was interfering with the water pressure and after all that water flow was still very weak. I might have jumped the gun on ordering this item. Oh well, lesson learned.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rosemary Teufel Rosemary Teufel
Miss
I have purchased now 4 of your hose housing unit one of them would not retract back wrote you guys a email and even called. So I did not want to wait for your response so I purchased another. Very disappointed in your customer service but I do love your product Rosemary Teufel 1664 Joffre Rd Forked River, NJ 08731 732 995 8586
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Keith from Canton Keith from Canton
.
Great hose EXCEPT the 1/2" version I bought is too small. Water volume/pressure is not good. I would hope the 5/8" model would be better.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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PAUL MERCHANT PAUL MERCHANT
Retractable hose
Stop retracting after a couple of months
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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OSCAR ARMANDO OSCAR ARMANDO
works OK
nothing to brag about. the only thing metal is the bracket portion that attaches to the wall or Post. everything else is plastic. not much pressure when compared side by side to the old hose. OK but not worth the money
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Todd Todd
Opt for the larger diameter
I mostly love the features of the reel and have gotten many compliments from the neighbors. The 100 ft. 1/2 inch diameter hose is too constricting and reduces the pressure substantially. I regret not getting a larger diameter. It works... just at half the pressure which is evident when washing the car or running a sprinkler. This would be fine for water plants. I expect that I would have given 5 stars for the larger diameter version.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Couderc Couderc
Bien mais le tuyau se détache et sent
Je mets pas souvent de commentaire mais la la qualité y est pas. Le tuyau se détache entre le robinet et le pistolet et une très mauvaise audeur puissante de produit de plastique survient lors de l'arrosage.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cursillat Cursillat
Mauvaise qualité
Très mauvaise qualité au bout de deux jours, le tuyau est percé à plusieurs endroits malgré il y a 15 jours un mail pour essayer de les contacter aucune réponse
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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timandsheilas timandsheilas
Not enough pressure or length is wrong
I bought a vevor 150 ft hose. Love the texture of hose Then I found the one on real. Real makes it easier to store, but the texture of hose is different. And I put it on shower mode on the one on reel. Does shower face enough to water plants. I don't think hose is 145 feet , because the vevor 150 ft reaches my fish pond without any trouble, had hose to spare. VERY disappointed when this one didn't reach my pond. That is the only reason I purchased the reel. Very unhappy , have thrown box away to return it Sheila S...really needed this reel
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Kundeservice svar: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Matthew Grossmann Matthew Grossmann
Disappointed
I bought this a few months ago. I ordered the 1/2" hose hose reel and was disappointed that the hose wasn't 1/2". The hose is barely 3/8". The retractable hose reel works good and seems to be built well. Vevor definitely misrepresented this product.
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Kundeservice svar: Dear valued customer, We are sorry to hear you have concerns about the product not matching its description. We have created a ticket to get in touch with you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages. If we find any discrepancies from the description, we willl fix them right away. Thanks for your feedback,it helps us deliver a better shopping experience!
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