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VEVOR Høyhastighets 0,8 kW luftkjølt spindelmotor Gravering Fresing og sliping

Kundeanmeldelser for VEVOR Høyhastighets 0,8 kW luftkjølt spindelmotor Gravering Fresing og sliping

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Hima Hima
Mr
La commande n'a jamais été livré! Et la commande rembourser après plus d un moi d attente!
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Ligia Ligia
CNC router spindle motor
I bought a CNC machine the motor did not work, i message for a replacement and it was so hard to get an answer that I decided to just buy it myself. The motor that they recomend it is not the one for the machine, it is 3 times the size of the machine. I message for return and yet nothing got resolved. .
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Kundeservice svar: Dear Valued Customer,We’re truly sorry, there may have been a mix-up with your order, and we understand how disappointing that can be. Rest assured, we’re will work to resolve this in a way that meets your needs. We’ve created a support ticket for your case, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your patience and understanding.
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pissed off pissed off
unhappy customer
I never received after one month of waiting. Then after price was raised, they cancelled order when showing in stock and told to reorder at higher price.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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ko ko
Cant get tech support
I have been trying to connect tech support for so i can connect unit to my cnc. I have submitted several "contact us" notices.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. Please be informed that our after-sales team will work to resolve things quickly. they will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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David Humphrey David Humphrey
Issues
I bought five to start. All worked on day one for an equipment build. I moved the equipment to a plant about 30 miles away on a cold day. After setup, two of the five motors didn’t work. I megged both and they failed at the 1000v range. I bought two more because I’m going in circles to try and get warranty issued. Only one of the two new motors worked. In summary, buy twice the amount you need to get enough working.
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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