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VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger og pose hvit

Kundeanmeldelser for VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger og pose hvit

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Cover is not Waterproof Cover is not Waterproof
Cover is not Waterproof
The product images say its waterproof and that is not the case. Purchased to use at events as I am a vendor. It started raining and within minutes water was coming in from the top and ruined some of my products. Have never had a bad experience with Vevor products until now. Frame was good quality and easy to setup on my own. Very disappointed with the cover. On top of the products that were damaged will have to spend more money to purchase another cover for the frame.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Belisanda Belisanda
Tonnelle de jardin
Acheter en juin 2025 là je vien de le remonter pas terrible les ficelle désagréger en poussier les fixation métalliques au les ficelles ce fixe pourri en décomposition pas content du produit
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tyson Tyson
Horrible Tent
Horrible Tent  1 Horrible Tent  1 Horrible Tent  1 Horrible Tent  1
Save yourself some time and buy the more expensive 10x20 pop up tent sells. This model sucks - a bunch of screws fell out during the first use, and three rods snapped. Still awaiting support from vevor, but this is by far the worst product I’ve purchased, and I’m very disappointed.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Camille Heltman Camille Heltman
Owner
This tent is supposed to be fire rated there is no tag on the canopy so I cannot use it for food vending. I tried to return it they would not return it but offered me a $35 credit which I am still waiting for after 3 weeks. I have notified them three or four times about this. I now have to try to sell this to make my money back. Plus I had no idea there would be writing on the canopy advertising vevor tools. I could have overlooked the writing on the canopy and pointed it away from my customers but the fact that it is not tagged with a fire rating is too risky. Customer service was not very friendly or forthcoming to help me return the item for full payment.
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Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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Allan Gorman Allan Gorman
Tent
They came damaged in shipping.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ashley Ashley
Owner
DO NOT BUY THIS TENT. COMPLETE GARBAGE AFTER ONE USE! Top supports bent, roof leaks, Velcro tabs holding on by 2 threads just rip off attaching them. Emailed for warranty/money back/ replacement several days ago with no reply. Just don’t.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Laura Jones Laura Jones
Owner
I purchased a 10 x 20 tent that arrived broken and unable to use the return policy is ridiculous as you have to submit via email and wait for a response. It has been over a week and I have not heard any update as far as my refund is concerned or the process on returning the item.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you and we are so sorry for this delay. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Russ Russ
Owner
Set up this text after I had found bolts had fallen out from factory and a few stripped screws. After 2 days it got rained on and collapsed I wouldnt recommend these to anyone
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Berna Berna
Arriver casser
Domage au môtage on c aperçu quel etai casser
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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EC EC
Looks Better in the Photos Than in Real Life
I’m really disappointed with this one, especially because we own other VEVOR products that have been great. The frame itself is solid and seems well made, but the panels and covers are very flimsy and look nothing like the pictures. Ours has large gaps and does not fit snugly or look polished when set up. To make matters worse, one of the Velcro ties ripped off in a very gentle wind during setup. That should not happen right out of the box. I bought this with the intention of possibly renting it out, but there is no way I would feel comfortable doing that now. Great frame, but the fabric and overall finish are a big letdown.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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