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VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger og pose hvit

Kundeanmeldelser for VEVOR Pop Up Baldakin Telt Utendørs Gazebo Telt 304,8 x 304,8 cm med sidevegger og pose hvit

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ELMA RYHARTES ELMA RYHARTES
QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS
QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS 1 QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS 1 QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS 1
RECEBI MINHA TENDA GAZEBO HOJE MAS VEIO COM DEFEITO QUEBRADA VOU ANEXA FOTOS. AGUARDO RETORNO
0 personer syntes dette var nyttig
Kundeservice svar: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Julie Julie
Disappointed
Disappointed  1
I received my tent with several parts broken and I’m extremely disappointed. I’ve contacted customer service and have been sending messages back and forth. Three weeks ago, they told me they were carefully reviewing my request, and I’m still waiting. Nothing has been done. I do not recommend this company to anyone.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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kai_enninghorst kai_enninghorst
Seriös ist was anderes!
Seriös ist was anderes!  1
Wollte den Pavilion zurückschicken und habe kein Retourenschein bekommen. Für uns war der Pavillon einfach zu hoch. Die haben geschrieben das ich den Pavilion zerstören soll und dann mein Geld zurück bekomme. Das klingt nach einer miesen Masche.
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Ne*** Ne***
Terrible Product and Customer Support
Terrible Product and Customer Support 1 Terrible Product and Customer Support 1
Bought this July 2025 to use for 3 fall markets and is complete garbage. Difficult to get up, when clicking in the top supports the pegs that click in get stuck and twisted inside the pole and need to dig out with a pocket knife. Then opened for the first fall 2026 market and a roof pole snapped, then 2 more on the next market for a total of 3 poles snapped within 5 total uses. We have also been using tents for years so are aware of how to set up and take down properly. Contacted vevor for support but because its technically just past the 12 month warranty got zero support just "too bad, past the warranty date". Terrible product. Terrible customer service. Spend the money and get a Crown Shades tent. We have a 10x10 Crown Shades and the quality is amazing but decided to 'save' a few bucks and get this one for our 10x20 set up. Now have wasted $600.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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luca.celon luca.celon
Struttura metallica scadente
Struttura metallica scadente 1 Struttura metallica scadente 1
Dopo 1 mese la struttura ha ceduto in 2 punti. Il materiale metallico è molto scadente e troverei giusto che mi inviate un nuovo telaio
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Kundeservice svar: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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paul paul
Produit à éviter
Très mauvaise qualité. Je suis un client régulier de vevor et jusqu'à l'achat de ce produit j'ai toujours été content de la qualité des produits. Ce produit est à éviter. Il s'est complètement cassé (structure) à la première grosse pluie (sans vent) et à la première utilisation. Une poche s'est formée et toute la structure s'est affaissée avec certains éléments en alu qui se sont cassés en deux. Heureusement que cela n'a pas abimé ma voiture qui été garée en dessous.
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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plow8888 plow8888
Pop up tent
Unfortunately this came with a bent leg and when I tried to straighten it, it broke.
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Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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John Zakariassen John Zakariassen
Very disappointed with Vevor quality control
This is the second canopy I have ordered from Vevor. Unfortunately, they do not have a good quality control. I received a product that appears to have been return to them and was then sent to me as new. It had small burn holes many spots that were scratched and weakened the material in the cover. I would like a replacement cover sent to me. If not, I will return and stop doing business with Vevor and will encourage others to do so.
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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nk*** nk***
Weak Frame
A plastic piece broke the first time we set it up. Customer service was great about sending a replacement and new canopy since the exposed rough metal tore the fabric. Second time we were putting it up the metal cross bars tore and tent is now useless.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Justin Dahms Justin Dahms
horrible quality
absolutely horrible tents they collapsed with a small breeze blowing the through. Asked for a refund and they offered me a 3rd of my money back. Never had an issue with vevor until now, very disappointed on how they are handling this.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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