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VEVOR 12U veggmontert nettverksserverskap, 14,8" dypt, serverrackskap, maks. 90 kg gulvmontert lastekapasitet, med låsbare dørsidepaneler, for IT-utstyr, A/V-utstyr

Kundeanmeldelser for VEVOR 12U veggmontert nettverksserverskap, 14,8" dypt, serverrackskap, maks. 90 kg gulvmontert lastekapasitet, med låsbare dørsidepaneler, for IT-utstyr, A/V-utstyr

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Mike Oyoung Mike Oyoung
Damage parts on arrival
Damage parts on arrival 2 Damage parts on arrival 2
We expected to receive a new cabinet without any damage, I even paid for shipping protection However it is so disappointiedwe still receive damage.back panel and side panel, please see pictures, it is very difficult for us to assemble the cabinet I request some credit before issues return Why not keep good quality for the products you shipped Don’t fool areoud customers by sending bending parts And hope customers accepting it
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Matias Matias
Damaged
Damaged 2 Damaged 2 Damaged 2 Damaged 2 Damaged 2
The item came damaged so the door wont fit. The side dior knobs were also broken so they dont work properly. No damage on the outer cardboard from shipping company. Poor quality on plastic since they were broken.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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J J
22u server rack
Came damaged. Not packaged properly. Ver flimsy box
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Craig McKee Craig McKee
Incorrect parts included
Bars that equipment mount to are too short and will not work. The quality is nice and sturdy but unfortunately, I am going to have to source some correct length bars.
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Kundeservice svar: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
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