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VEVOR 1524 mm justerbar arbeidsbenk, 907 kg belastning, arbeidsbenk med stikkontakt, hjul og hullplate, kraftig arbeidsbord i eik for garasje, verksted, kontor og hjem

Kundeanmeldelser for VEVOR 1524 mm justerbar arbeidsbenk, 907 kg belastning, arbeidsbenk med stikkontakt, hjul og hullplate, kraftig arbeidsbord i eik for garasje, verksted, kontor og hjem

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Monica Monica
VEVOR 60-Inch Workbench
VEVOR 60-Inch Workbench 3 VEVOR 60-Inch Workbench 3 VEVOR 60-Inch Workbench 3
The desk was damaged upon arrival. The top of it appears that someone tried to fix the damage and did a terrible job of it. This was not an open box item. I purchased it new and was expecting a new item to be shipped to me. I contacted support, provided pictures and was told that the issue was being escalated to a different department and that I should receive an email in 2-3 business days and that I should patiently wait! Well, it's been almost 2 weeks and I have yet to receive said email. Furthermore, upon calling the customer service number, there is no company identification on who's being called. It just says 'We need a moment to find an available support agent to assist you." Needless to say, no one ever answers the phone and they proceed to hang up after about 5 minutes. I will never deal with or buy from this company again.
5 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CB CB
Not Truly Heavy Duty
While reviews online mention sturdiness and durability from some users, my own experience is the opposite. The materials don’t inspire confidence, and it simply doesn’t feel capable of supporting the kind of heavy tools or equipment I bought it for. If you're expecting to be heavy duty this is not for you. If you're a hobbyist, this will be ok.
0 personer syntes dette var nyttig
Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Mermeladas de Arnedillo SLU Mermeladas de Arnedillo SLU
Trasporte
Estamos a esperas de recibir más información sobre nuestro envío.
0 personer syntes dette var nyttig
Kundeservice svar: Le pedimos disculpas por la insatisfactoria experiencia logística que tuvo. Hemos detectado este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Lizzerd Lizzerd
the wood and metal parts appear to be of good construction.; however, the packaging was damaged; the instructions were for a different table; the hardware was completely wrong. Assembly impossible. Vevor not much help (buy my own hardware for a credit, but no information on what hardware is actually required). end result = not useable.
0 personer syntes dette var nyttig
Kundeservice svar: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Aaron Aaron
Damage to the top and bottom of the table that they tried to cover with wood glue
Opened a ticket on 6/12 stating damage to the top and bottom of the tabletop. I included pictures and video. Provided all info needed and they asked about the box. Replied on the 16th that the box itself was fine. Repair was definitely done before packing and shipping. No response until the 23rd. The response at that point was the patching was done on the bottom of the table so it doesn’t affect the product use. Even if there wasn’t damage to the top, I didn’t pay for a damaged product, I paid for a new product. We have a lot of vevor products in our home but I think this will be the last. Quality control fail. Customer service fail. All around fail.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ava Ava
Customer returns not processed
Customer returns not processed 1
Package arrived undamaged but the tabletop has several cracks running the full surface length and thru to bottom. Contacted customer service for refund/replacement solution and have no resolution after 5+ days despite a promise of resolution within 48 hours. No phone customer service options, all replies and inquiries have not resulted in contact or resolution of replacing damaged products. Highly disappointed in the lack of response.
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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AGOSTINI AGOSTINI
Bof
Franchement je suis déçu de la qualité générale du produit puisque celui ci n'aspire pas la qualité surtout lorsqu'on voit des le départ que le bois a des tâches partout. Ensuite, le montage du tiroir est une catastrophe.. je n'ai jamais vu des vis aussi petites ! Le montage se veut compliqué a fois et de très mauvaise qualité. Quant au reste, ça va sans plus. Les roulettes restent moyennement solide. Je ne recommande pas ce produit, la version sans tiroir est largement mieux..
0 personer syntes dette var nyttig
Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Saif Zaman Saif Zaman
Scam
Never received
0 personer syntes dette var nyttig
Elemam: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Casey Casey
Only received 5 of the 6 legs.
This company and products are a joke. Do not order anything from this garbage company. I got 5 out of 6 legs for this bench. I asked to get shipped a replacement leg. I was asked 3 different times to take pictures. OF WHAT. … A LEG I DIDNT GET!?!!? Finally said fuck it. I will never order anything from this bullshit company again.
0 personer syntes dette var nyttig
Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jay Combes Jay Combes
Broken Table with no refund
Ive been trying to get a refund for 2 weeks and keep getting the run around. Have caution when buying as they dont refund or respond well.
2 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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