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VEVOR 1524 mm justerbar arbeidsbenk, 907 kg belastning, arbeidsbenk med stikkontakt, hjul og hullplate, kraftig arbeidsbord i eik for garasje, verksted, kontor og hjem

Kundeanmeldelser for VEVOR 1524 mm justerbar arbeidsbenk, 907 kg belastning, arbeidsbenk med stikkontakt, hjul og hullplate, kraftig arbeidsbord i eik for garasje, verksted, kontor og hjem

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nicholas.ditto nicholas.ditto
Top arrived cracked and split
Top arrived cracked and split 2
Seems like a study table and would be nice; however, mine showed up with a split and cracked tabletop. Not sure if this is a common occurrence, but I wouldn’t be surprised given how thin the top is. Legs seems to be pretty robust
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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sunriseimprints sunriseimprints
Damaged when recieved
Damaged when recieved 2
Table top damage with large divers upon unboxing
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Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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djgiovanny1 djgiovanny1
Dent and scratches all over
Dent and scratches all over 2 Dent and scratches all over 2 Dent and scratches all over 2 Dent and scratches all over 2 Dent and scratches all over 2
Didn’t was delivered with care it has scratches all over and dents that was the top side and the bottom it looks like they where try to cover holds on table with wood putty
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ha*** Ha***
Nicht zu Empfehlen. Steckdosen fragwürdig gefährlich.
Ist ok aber mehr auch nicht. Der Tisch sieht gegenüber dem ohne Steckdosen sehr anders aus. Die Steckdosen sind nicht zu gebrauchen. Diese machen einen absolut minderwertigen Eindruck. Zudem sind diese sehr schlecht sichtbar mit Max 10A gekennzeichnet. Das spricht schon dafür, dass die wahrscheinlich gefährlich sind. Ich werde diese mal öffnen und die Kabelstärken messen. Insgesamt für diesen Tisch - keine Empfehlung….
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Kundeservice svar: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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mike mike
Disappointing
Very disappointing, there was some minor warping or bent metal, though it's minor wasnt really a big deal. What is a big deal is the draw system. The rail system for the drawer was installed on another piece of metal that is predrilled to be secured to the inside of the leg. However the holes do not line up. I contact customer service (which is very slow to respond) and they told me to remove the screw that is securing the rail to the piece that is to be installed on the table. That doesn't fix the hole Alignment issue but to follow their instructions to install without that screw the drawer system sags heavily on the left. After going back and forward with their email customer service for over 2 weeks I decided nothing can actually fix this. I removed the drawer system and now I have an over priced table. Save your money and go with something of better quality not something this company will tell you to modify.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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twmonks twmonks
Product okay - Customer support STINKS
The workbench itself is fine and it went together relatively well. Instructions weren't terribly clear which crossbar went to the front and which went to the back but it was simple enough to figure it out. I had tried to get answers about the height of the drawer to determine whether some of the items I intended to put in the drawer would fit. Chat created a ticket for Support to answer but Support never got back to me except to say that my ticket was closed. If this is customer service, Vevor is TERRIBLE at it. The lack of support is the main reason the rating is low.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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L Hogan L Hogan
Customer
Table arrived with a cracked top, Vevor replaced it, but replacement was cracked even worse
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dutch Dutch
owner
drawer very difficult to assemble the bottom piece was not included
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Kundeservice svar: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Aaron Aaron
Damage to the top and bottom of the table that they tried to cover with wood glue
Opened a ticket on 6/12 stating damage to the top and bottom of the tabletop. I included pictures and video. Provided all info needed and they asked about the box. Replied on the 16th that the box itself was fine. Repair was definitely done before packing and shipping. No response until the 23rd. The response at that point was the patching was done on the bottom of the table so it doesn’t affect the product use. Even if there wasn’t damage to the top, I didn’t pay for a damaged product, I paid for a new product. We have a lot of vevor products in our home but I think this will be the last. Quality control fail. Customer service fail. All around fail.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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AGOSTINI AGOSTINI
Bof
Franchement je suis déçu de la qualité générale du produit puisque celui ci n'aspire pas la qualité surtout lorsqu'on voit des le départ que le bois a des tâches partout. Ensuite, le montage du tiroir est une catastrophe.. je n'ai jamais vu des vis aussi petites ! Le montage se veut compliqué a fois et de très mauvaise qualité. Quant au reste, ça va sans plus. Les roulettes restent moyennement solide. Je ne recommande pas ce produit, la version sans tiroir est largement mieux..
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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