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VEVOR 1587 kg elektrisk vinsj, 12V DC ATV/UTV-vinsj med Φ5,5 mm x 10 m syntetisk tau og kablet fjernkontroll, IP55 vanntett, aluminiumshus for kabelføring, monteringsplate for tauing av ATV, svart

Kundeanmeldelser for VEVOR 1587 kg elektrisk vinsj, 12V DC ATV/UTV-vinsj med Φ5,5 mm x 10 m syntetisk tau og kablet fjernkontroll, IP55 vanntett, aluminiumshus for kabelføring, monteringsplate for tauing av ATV, svart

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Chris McGraw Chris McGraw
they should put better foam in this box to protect it in case of heavy drops and take the bolts out that hold it together. All it takes is one pressure point to break that housing.
they should put better foam in this box to protect it in case of heavy drops and take the bolts out that hold it together. All it takes is one pressure point to break that housing. 1
they should put better foam in this box to protect it in case of heavy drops and take the bolts out that hold it together. All it takes is one pressure point to break that housing. 1 they should put better foam in this box to protect it in case of heavy drops and take the bolts out that hold it together. All it takes is one pressure point to break that housing. 1
finally received winched was dropped very hard broke the housing on it. They might need to just take the bolts out when they’re shipping it because if it puts any pressure on it, it’ll break the housing. Any good mechanical minded person could put the bolts back in after they received, it might help out with damage every time it’s dropped.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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matthew matthew
Junk
Junk 1
Hooked it up, used it one time sat for one month and quit working.
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Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Mt Mt
Crap winch
The winch is absolute crap. I managed to pull a jet ski out of the lake with it just once.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bob Bob
Did not work straight out of the box
The winch did not work when I installed in according to the brief instructions, I contacted Vevor service and was told that I must have installed it incorrectly. I am a licensed first grade engineer, so I do know how to read and follow instruction. .After SEVERAL emails back and forth I was able to get a full refund.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Trevor Trevor
M
Very bad quality. Quit after one revolution and would not turn on again. When I contacted Vevor, their auto reply email stated they would respond within 48 hours. It has now been over 72 hours without any reply.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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