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VEVOR aluminiumshåndtruck, 2 i 1, 300 lbs lastekapasitet, tung industrikabriolet sammenleggbar håndtruck og dolly, nyttevogn konverterer fra håndtruck til plattformvogn med gummihjul

Kundeanmeldelser for VEVOR aluminiumshåndtruck, 2 i 1, 300 lbs lastekapasitet, tung industrikabriolet sammenleggbar håndtruck og dolly, nyttevogn konverterer fra håndtruck til plattformvogn med gummihjul

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J.H. J.H.
Good in principle. Robust build. But there's a problem.
Bought this for the possibility of using as both a trolley and a sack truck. Unfortunately, there is a riveted ring locking the handle in place so the best I can make out of it is a slanted sack truck This is fixable with a hacksaw and a couple of screws and wing nuts to make those riveted pins removable. But I shouldn't have to be MacGuyvering that kind of thing just to get the product to work as advertised. What would have been better, design wise, would have been a spring loaded locking pin in that hole, without the extra collar section. By riveting through that ring, you've constructed something that CAN'T work as designed. FWIW, that locking collar is not present in the product photos, so I'm assuming this was some kind of design patch to fix a design issue that never needed to be solved.
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Xavi Xavi
Cumple su función
Para el precio que tiene pienso que está bastante bien. Me sirve para transportar el equipo para actuaciones musicales. El problema que le veo es que tiene muy poca maniobrabilidad, debido a que solo giran un par de ruedas, las otras dos son fijas.
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Fourgus Fourgus
Qualité moyenne
Les différents éléments constituant le produit présentent beaucoup trop de jeu entre elles. On a l'impression que le produit peut vite se detacher.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Oscar Oscar
Home owner
The latch that hooks to keep the unit as a small cart doesn't stay locked, in the middle of me pushing or pulling the utility cart unlocks while using....
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jerry campbell Jerry campbell
Owner
Too light. Broke pieces. Will not use
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Hoosierbackeye Hoosierbackeye
Customer
Customer 3
There needs to be a locking mechanism on the folding buckle to keep it from disengaging from the resting bar when unloading items from a truck bed while in cart position.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Matt Matt
Bien mais attention
Je transporte des fûts de bière, premières utilisations ok, le diable est solide et les diverses positions sont pratiques. Mais le point faible c'est les roues! Je suis passé dans un trou la jante à plié !
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Amin Amin
Feedback
In my opinion, the user manual should clearly explain how the locking mechanism is released. It was not obvious, and I had difficulty figuring it out. A product like this should not require excessive force to operate, and the unlocking mechanism should be more user-friendly and intuitive. Overall, I was not very satisfied with this purchase, as I expected a smoother and more practical user experience
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Abdoulaye MANE Abdoulaye MANE
Très bon produit mais SAV catastrophique
Bien lire le commentaire pour comprendre les 3 étoiles malgré la qualité du produit ! Le diable est super, mais il est arrivé avec un defaut qui l'empêche de se deployer totalement. J'en ai informé le service après vente qui a remonté l'information au service technique qui devait me revenir en 48h pour la solution. Après quelques jours je relance le SAV qui me dit que les techniciens allaient me faire un retour. Après une semaine, je reçois une notification me disant que le problème a été resolu et me demandant de noter un service qui n'existe pas puisque je n'ai pas eu une reponse du service technique qui ne m'a pas recontacter pour resoudre le problème. J'ai du moi-même detecter le blocage technique et je l'ai résolu à coup de marteau, je n'avais pas le choix parce que je devais l'utiliser pour mon déménagement. Aujourd'hui le produit est fonctionnel et me sert beaucoup. Tout ça pour dire qu'il ne faut pas compter sur le SAV lorsqu'il y a un problème technique sur le produit.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Bill Bill
Would have bought at Costco
Expensive, problems changing cart vs 2 wheel hand truck, no bearings on wheels for the price and poor instructions for putting it together. Costco has a similar item with bearings plus 30 dollars less expensive
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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