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VEVOR automatisk gardinåpner, 2-pakning, app og fjernkontroll, inkludert hub, elektrisk smart gardinåpner kompatibel med Alexa og Google Home, tidsbestemt åpning og lukking, for romerske stenger, U/I-skinner

Kundeanmeldelser for VEVOR automatisk gardinåpner, 2-pakning, app og fjernkontroll, inkludert hub, elektrisk smart gardinåpner kompatibel med Alexa og Google Home, tidsbestemt åpning og lukking, for romerske stenger, U/I-skinner

Kunde anmeldelser

Hvordan kundeanmeldelser og -vurderinger fungerer
Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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7 anmeldelser
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Steve Steve
Keeps getting stuck!
Did not work for my curtains and I have typical common Roman curtains that you buy from any home store. It keeps getting stuck. Trying to get a refund right now. Hopefully the refund process is smooth.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Savannah Toews Savannah Toews
Waste of time
So frustrating. If you are using an adjustable curtain rod it will not make it over the tiny bump between the two. They give you silicone tape but it comes right off.
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chris D Chris D
Great…when it works…
Setup was pretty easy. Battery life is very weak…these open and close once per day and are lucky if they last 2-3 weeks on a full charge. Master unit will not stop charging and show full on the battery indicator. Slave unit charges and indicates full.
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Alan Alan
Very poor
Very poor 1 Very poor 1
Bought these for our bedroom curtains. They took quite a while to set up, we have curtains with eyelets and the supplied chord was so annoying to set up and took so long to position it right. Once that was done, we turned on the devices, they squeak so loudly and one of them will not go to the centre position, it stops about 70% of the way. I’m very disappointed in these.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Guillermo Guillermo
Ing
Ing 1 Ing 1
No me gustaron. demasiado grande el motor, no es compatible con otros hub de tuya, el USB Wifi que trae es muy impractico. al decir que es compatible con tuya, pense que todo el emparejamiento tambien era compatible con tuya, pero no es asi. intente linkearlo con un Hub. multiplataformas, sin exito. tampoco me gusta que no se pueden trabajar de manera independiente. me gustaria devolverlo y que den mi reembolso.
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Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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A severely let down person A severely let down person
Angry Purchaser
The automatic curtain closers didn’t pair right out of the box. I spent my spare time trying to get them to work. Nearly nine hours later they still didn’t work. I entered into a dialogue with their “customer service”. They sent me a YouTube link to pair the curtain closers, which did not work. I am an IT professional, so believe me I followed the directions. I even went back to the YouTube link but it
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Derrick Derrick
Terrible Product
The app is glitchy and does not work with the product. The product came with a remote which it responds too but once you set the opening and closing distances the devices forget them and only open or close partially, which is always some random distance apart.
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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