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VEVOR automatisk gardinåpner, 2-pakning, app og fjernkontroll, inkludert hub, elektrisk smart gardinåpner kompatibel med Alexa og Google Home, tidsbestemt åpning og lukking, for romerske stenger, U/I-skinner

Kundeanmeldelser for VEVOR automatisk gardinåpner, 2-pakning, app og fjernkontroll, inkludert hub, elektrisk smart gardinåpner kompatibel med Alexa og Google Home, tidsbestemt åpning og lukking, for romerske stenger, U/I-skinner

Kunde anmeldelser

Hvordan kundeanmeldelser og -vurderinger fungerer
Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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8 anmeldelser
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Steve Steve
Keeps getting stuck!
Did not work for my curtains and I have typical common Roman curtains that you buy from any home store. It keeps getting stuck. Trying to get a refund right now. Hopefully the refund process is smooth.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Savannah Toews Savannah Toews
Waste of time
So frustrating. If you are using an adjustable curtain rod it will not make it over the tiny bump between the two. They give you silicone tape but it comes right off.
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Enda Ryan Enda Ryan
Unreliable
Unreliable 1
Very tricky to setup, instructions poor. App is not great. You want to reverse the motor? It doesn't acknowledge that it is done, nothing changes on the screen so you try again still nothing. Now you don't know if you have succeeded or not. Makes setting up painful. But worse of all, I bought two units, specifically to close both curtains in a room while away. One of the units decided to lose connection to the router while I'm away on hols. Now I don't know what the status of one of the curtains. Is one open and one closed?? Completely failed as regards making the house look occupied, if anything it has made it worse. Nothing can be done without being within Bluetooth range to reactive the connection.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alan Alan
Very poor
Very poor 1 Very poor 1
Bought these for our bedroom curtains. They took quite a while to set up, we have curtains with eyelets and the supplied chord was so annoying to set up and took so long to position it right. Once that was done, we turned on the devices, they squeak so loudly and one of them will not go to the centre position, it stops about 70% of the way. I’m very disappointed in these.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Guillermo Guillermo
Ing
Ing 1 Ing 1
No me gustaron. demasiado grande el motor, no es compatible con otros hub de tuya, el USB Wifi que trae es muy impractico. al decir que es compatible con tuya, pense que todo el emparejamiento tambien era compatible con tuya, pero no es asi. intente linkearlo con un Hub. multiplataformas, sin exito. tampoco me gusta que no se pueden trabajar de manera independiente. me gustaria devolverlo y que den mi reembolso.
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Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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A severely let down person A severely let down person
Angry Purchaser
The automatic curtain closers didn’t pair right out of the box. I spent my spare time trying to get them to work. Nearly nine hours later they still didn’t work. I entered into a dialogue with their “customer service”. They sent me a YouTube link to pair the curtain closers, which did not work. I am an IT professional, so believe me I followed the directions. I even went back to the YouTube link but it
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Derrick Derrick
Terrible Product
The app is glitchy and does not work with the product. The product came with a remote which it responds too but once you set the opening and closing distances the devices forget them and only open or close partially, which is always some random distance apart.
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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AY AY
Very Disappointed – Defective Product and No Support
I purchased a curtain opener from Vevor expecting it to work as advertised. Unfortunately, it never worked properly right out of the box. I reached out to Vevor’s customer service to request a refund or at least an exchange, but they refused to take it back. It’s frustrating to be stuck with a defective product and no resolution. I expected better quality control and support from a company selling specialized equipment. This experience has been disappointing, and I would caution others to be careful before buying
1 personer syntes dette var nyttig
Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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