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VEVOR markiser for dørinngang, 38 x 78 tommer, utvendige markiser for inngangsdør og vindu med drenering og metallbrakett, regn-, snø- og solbeskyttelse, overhengende polykarbonat dørmarkise for veranda/terrasse, brun

Kundeanmeldelser for VEVOR markiser for dørinngang, 38 x 78 tommer, utvendige markiser for inngangsdør og vindu med drenering og metallbrakett, regn-, snø- og solbeskyttelse, overhengende polykarbonat dørmarkise for veranda/terrasse, brun

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Markus Markus
This product sucks
This product will not last a year. So why install it! I asked for a refund and they just gave me the run around and failed to provide me with a return label. Look somewhere else and avoid making the same mistake, dont buy this cheap product! You have been warned
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mark Mark
Trash cheap.plastic that will break
Extremely cheap flimsy plastic that will break the minute the wind speeds get above 20 mph. I bought this from a brand new building and returned it without ever. Even attempting to put it up due to the fact the wind is just going to rip it off that first storm we did
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff tobey Jeff tobey
Owner
Flimsy plastic
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Arlene Blum Arlene Blum
This is NOT 117 inches wide
I wanted to install this large awning over top of a pergola that is 116 in wide. The product description on the website and on the box and on all advertising materials says this is 117 inches wide. After wasting hours and hours of work trying to figure out the proper spacing for the brackets it ends up the whole product is only 113 in wide. I cannot use it. I cannot return it. The company told me it would cost more to return it than I paid for it. They did give me $50 off as compensation. 🙄 I will be donating it to Habitat for Humanity. What a waste of time and energy.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Elizabeth Stackhouse Elizabeth Stackhouse
Consumer
O would lime to comment - However, I never got my product or refund - I was connected to a Bot for customer service - really hated the whole experience.
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Kundeservice svar: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Terrible Terrible
Unfortunately
Not what I expected at all.
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Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessary.
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Pete Sharamitaro Pete Sharamitaro
Client/contractor
Very dissatisfied with this product. I buy many things throughout the year. Your customer service did nothing about the faulty product. Not happy and will start looking to another company. I have tried to send a pic many times but it will not let me?
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Rusty Worboys Rusty Worboys
Mr
The panels do not fit the frame. The panels overlap the frame. The upload wont accept my pics. They're too small.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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junk junk
cardboard
I at least thought that it was made of fiberglass. its cardboard
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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NaterT NaterT
Hard to Install
This thing is a pain to install by yourself. It's flimsy and wants to fall apart while you're trying to get it up into place. 2 people would be great. The wall hardware that comes with it only works in concrete or brick/block walls. They are not for wood, siding, or shed paneling, so you'll have to get yourself some lag screws or toggle bolts. Once it's finally up, it looks decent and has plenty of strength to keep the water away.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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