Kundeanmeldelser for VEVOR Strandcabana, 1,83 x 1,83 m strandtak med sidevegg, UPF 50+ beskyttelse, enkelt oppsett, cabana-telt med sandlommer, stor, bærbar skygge, solskjerm, utendørs parasoll for hele familien og venner

Broke on 1st use.

I can’t speak to the quality of the actual cabana because we ordered this specific tent because of its “arrival date”, but it was delayed twice and still arrived 4 days late—after our trip—so we never even got the chance to use it. Just an FYI before purchasing from VEVOR: despite the item arriving late and remaining completely unopened, they do not provide free return shipping. I’m now expected to pay to return an item I only need to return because it wasn’t delivered on time. Very disappointing experience, especially when the purchase was specifically for a time-sensitive trip. I would definitely keep their return policy in mind before ordering anything you need by a specific date.

Acquistato questo gazebo ombrellone che al montaggio mi sono accorta che era tutto storto quindi praticamente inutilizzabile...chiesto il rimborso e il reso dell'articolo che ancora non è avvenuto

Hello Vevor customer service & support teams: I am awaiting the credit offered for this product on my Cedit Card, as follows: ==== VEVOR Customer Service 2026-08-01 UTC 00:35:03 Dear Customer, Thank you for your patience. We can assure you that your refund was successfully processed on our end. At this time the full processing period has not yet lapsed so we ask that you wait patiently as your financial institution completes the transaction. We truly appreciate your understanding and we are grateful for choosing our company. If you have any further questions, please feel free to contact us and we wish you a happy life. Best regards, VEVOR Supporting Team ==== VEVOR Customer Service 2026-07-27 UTC 23:33:57 Dear customer, Thanks for your reply. We have initiated the refund of 78 CAD to your original payment account, it will arrive in your account within 3-15 working days, the process time depends on the card issuers, please wait in patience, thank you. If you do not receive a refund by then, you can always tell us to check the status of your refund for you. Thank you for your cooperation and understanding. Please feel free to contact us if you have additional questions. Sincerely, VEVOR Support Team ==== VEVOR Customer Service 2026-07-26 UTC 23:59:53 Dear customer, Thank you for your continued patience as we work to resolve the issue regarding your order. We have carefully reviewed the situation and your request and unfortunately, we are not able to offer returns in this order. We understand your perspective and are deeply committed to finding a solution that is both fair and reasonable for both parties. Given the specific circumstances surrounding this order, we have conducted a thorough assessment. In the spirit of fairness and to show our commitment to your satisfaction, we are prepared to issue a goodwill gesture of a 78 CAD refund. We believe this is a significant and equitable resolution that acknowledges the concerns you've raised while also considering the costs we have already incurred. Our Commitment to You: We value you as a customer and want to maintain a positive relationship. This gesture is made in good faith to amicably close this matter. Thank you for your understanding. We hope this resolution is satisfactory and we look forward to the possibility of serving you more effectively in the future. Best regards, VEVOR ===== Please advise the status! Regards, Steve Burns

Very inferior to other designs. Cheaply made which should have been expected. You're always going to have some amount of wind at the beach, this thing would fold under light wind compared to other canopies around us which limited the amount of shade. Didn't last more then 4 days during our trip to Sea isle NJ. DO NOT BUY THIS, it broke in less then 1 week.

Broke the second day I took it to the beach. Fabric got stuck under one of the hinges.