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VEVOR Reptilinkubator, klekkemaskin, terrariumklekkeboks, 33x38x48 cm, eggklekkemaskin for reptiler og fjærkre, 5-42 ℃ temperaturkontroll, 25 l kapasitet, LED-skjerm og knapp, 2 hyller

Kundeanmeldelser for VEVOR Reptilinkubator, klekkemaskin, terrariumklekkeboks, 33x38x48 cm, eggklekkemaskin for reptiler og fjærkre, 5-42 ℃ temperaturkontroll, 25 l kapasitet, LED-skjerm og knapp, 2 hyller

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danny danny
Wouldn't recommend
Worked for less than a week
0 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Hank Hank
Sir
Purchased 8 months ago. This unit is no longer cooling. Instead, the temperature is still rising. I set to 5c (as a test) and the inside temperature is 23c and rising. I used 2 wireless thermometers inside to verify accuracy instead of relying on the temperature gauge on the unit.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Akrad Akrad
Ça ne fonctionne pas
Ça ne fonctionne pas 1
J'ai contacté le site web pour retourner l'appareil, mais malheureusement mon problème n'est toujours pas résolu. Par conséquent, je ne recommande pas d'acheter cette marque.
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Andrzej Andrzej
osw
Produkt który otrzymałem nie zasługuje na jaka kolwiek pozytywna ocenę za 536,90zł otrzymałem niestrawny egzemplarz. Inkubator dotarł do mnie niesprawny nie można go włączyć. Od dnia 26 maja 2026 sprzedawca nie odpowiada na reklamnacje i olewa klienta. Docierają tylko meile wysyłane przez bota.
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Kundeservice svar: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu i jesteśmy z Państwem w stałym kontakcie. Przekazaliśmy Państwu rozwiązanie drogą mailową i oczekujemy na Państwa opinię. Zapewniamy, że będziemy kontynuować działania, aż do całkowitego rozwiązania problemu. Prosimy o monitorowanie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Diosen alvarez Diosen alvarez
The worst customer service in the world
The worst customer service in the world 1 The worst customer service in the world 1 The worst customer service in the world 1 The worst customer service in the world 1 The worst customer service in the world 1
TRASH PRODUCT, TRASH SERVICE **Rating: ⭐☆☆☆☆** I would give zero stars if I could. I bought this incubator for a clutch of eggs that needed a stable environment, and VEVOR delivered a box of literal garbage. The unit arrived **completely destroyed**. The clear front door is shattered into a million pieces, the main plastic housing is cracked, and the entire structure is compromised. It looks like it was dropped off a skyscraper before being shoved onto my porch. If you think the product is bad, their "Customer Service" is an absolute joke. I have been stuck in a loop of automated lies for days. Every time I reach out, they tell me to "wait 48 hours for a specialist." Those 48 hours pass, nothing happens, and I’m back at square one. The latest insult? After seeing the photos of a **shattered, structurally broken machine**, they had the audacity to ask if they could just "resend the damaged parts." Are you kidding me? This is a precision climate-control device, not a piece of IKEA furniture. They expect me to rebuild a shattered incubator myself while my eggs are dying because they can't maintain a temperature in a broken box. They are clearly stalling, hoping I'll just go away. They have zero accountability and zero respect for their customers or the animals this product is meant to care for. **SAVE YOUR MONEY.** Buy from a company that actually gives a damn about shipping and support. VEVOR is a scam of a company that sends broken plastic and then ghosts you. I am filing a dispute with my bank immediately.
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Soren Ostergaard Soren Ostergaard
Dr.Med.
This product was extremely disappointing whilst only working for 5 days until the heater broke down and now it is only able to circulate air with room temperature. I lost 3 turtle eggs and the Vevor support still haven’t commented on my reclaim sent 5 days ago. They promise to reply in 48 hours which they haven’t. The Vevor companys logo is: Tough tools, Half price I absolute disagree based on my experience.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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jean patrick jean patrick
BONALDI
LES 2 NE FONCTIONNE PLUS JAIMERAIS AVOIR QUELQUN AU TELEPHONE
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Rossana Rossana
Niente assistenza
Articolo arrivato non funzionante. L assistenza non risponde né per il reso né per la sostituzione
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Kundeservice svar: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Desiderius Desiderius
M.
Difficile d'obtenir une température constante. Le thermostat réglé à 18° et quelques heures plus tard on se retrouve à 14°. Je regrette cet achat.
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Mark Sherman Mark Sherman
Incubator
I have used this item once for 3 weeks. I am losing my eggs because this items stopped working suddenly and I can’r get anyone to respond to my message for a new incubator.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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