Kundeanmeldelser for VEVOR Kommersiell benkeplatepizzaovn, 14-tommers dobbeltlags elektrisk pizzaovn i rustfritt stål med stein og håndtak, multifunksjonell innendørs pizzamaskin for baking av kringler hjemme på restaurant
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Issues
This works but my stones came cracked
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Not good
I want to rwturn this this is jot good
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"Don't waste your money! This pizza oven is complete trash. It worked for only one use and then stopped working forever. I'm really regretting this purchase."
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forno
il forno spero che sia buono. ma il corriere e il personale di Vevor se ne sono fregati tutti. e toccato andare a cercare il corriere e il forno era in magazzino consegna il 10/08 se era x il personale Vevor era sempre li corriere UPS pessimo spero che il forno non sia come il personale e il corriere.
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So dissapointed
The first 16 inch countertop pizza oven I bought was and is still amazing. I knew at some point I would need a second one. When I purchased the second, it had a smaller brick that left an inch gap. It took weeks of back and forth to try to work out the situation. On the fourth of July (yesterday) I paid to vend pizza at a fireworks shows. This was the first time I plugged in and used the second oven. The lower heating element does not work and the large gap has sauce and cheese from the edge of the pizza spilling into the bottom of the oven. This in turn killed my times and I lost sales. I really was depending on vevor to try to use in my business. I don’t really know what to say except I am saddened and this damages trust in the company. Now I need to buy a third oven when I could use this money to buy the many other things I need for my food truck.
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President
Bonjour,
À ce jour, je n'ai toujours pas reçu de remboursement ni d'appareil.
Merci de me donner un suivi.
Martin
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Too Many Cons
Purchased received Dec 31st....
Did not work, contacted Vevor and after many, many, many email I was sent out a replacement, which I received on 1/28.
Look at the pics, 1st pic the R-side has the hook closure on the door, on the L-side the top does, the bottom does not...so no I will not order this again, who knows how long it will work. Felt not that I should have accepted the refund and purchase elsewhere.
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Buyer Beware - also - TERRIBLE customer service
I purchased this as an additional oven for a special event, based on the excellent reviews shown here.
Upon receipt, the oven does not work properly, the top heating element works but the bottom two do not. Also, the on/off switch does not control the top element, so the only way to turn off the only heating element that works, is to unplug it. Without either of the "bottom" heating elements working, this oven is 100% non functional as a pizza oven.
I contacted VEVOR support on Sunday, the day I realized the problem (the event for which I purchased this oven is Friday, initial delivery was two days after ordering, so there was PLENTY of time to get me a new oven in time for my event). Customer service asked me to email (not upload) a video of the problem, which I did immediately. The video was received and confirmed early afternoon on Sunday. I explained how much time is of the essence in this situation and was assured my case would be given priority status and that I'd have a response within 24 to 48 hours. After around 60 hours, I reached back out and was told basically "wait to hear from us". So I did...for another 24 hours...on Wednesday I reached out again, and explained that I really needed a resolution, because I NEED to have an operational oven on Friday...again I was told my case is being prioritized and be patient. It's now 5:30 PM on Thursday and I've still received zero response. At this point, I'm going to have to buy another oven locally in order to be able to host my function tomorrow.
This is a 100% failure on Vevor's part...both the product and especially the customer service. I was shipped a non-working item, I provided proof immediately...what's the holdup? What needs to be reviewed? Why is this a "technical issue"? JUST SEND ME A WORKING OVEN!!
LAST TIME I'LL ALLOW VEVOR TO SCAM ME...BUYER BEWARE!!!
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Mme
Tout brûle dans ce four. Divers tests ont été faits et rien ne fonctionne.
J'attends toujours un suivi pour connaître le bon fonctionnement.
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mr
Total crap!!! Would you believe the feet melted? Both feet on the left hand side have melted. I noticed when I saw the oven was not level on my counter. Thankfully the counter was not damaged. Now normally I give the company a chance to make things right before writing a negative review, but VEVOR customer service has shown a total lack of caring. So VEVOR get your act together and send me replacement feet that won't melt. Not now, but right now. Hell I haven't even used the oven yet. The feet melted during the initial burn in. Let me see. A junk product from a junk company
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