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VEVOR kommersiell kran med forvaskspray, 51 cm høyde, 20 cm senteråpning, 30 cm svingtut, veggmontert kjøkkenkran, messingkonstruksjon med nedtrekkbar spray, for 1/2/3-roms vask

Kundeanmeldelser for VEVOR kommersiell kran med forvaskspray, 51 cm høyde, 20 cm senteråpning, 30 cm svingtut, veggmontert kjøkkenkran, messingkonstruksjon med nedtrekkbar spray, for 1/2/3-roms vask

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Ryan Ryan
Business Owner
Business Owner 2
Had this installed to replace a basic 3 bay sink faucet as we needed the sprayer to allow for better reach and cleaning. As stated it was installed by commercial plumber but the hot water valve was leaking out of the box. Vevor offered a $66 refund as that was their best effort to resolve the situation. Would have been fine with a replacement or parts, but they deferred to the path of least resistance for themselves.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Chamar Kinney kinneys Kitchen LLC Chamar Kinney kinneys Kitchen LLC
Owner
Wrapping was terrible glue is stuck to the faucet. It want let me upload the photo
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Clarisa Clarisa
Store Owner
Bought 3 pieces but after 2 months of use 2 of the 3 started leaking. The gasket was faulty and needed to be replaced but only after 2 months of use. Needed plumber to come and repair it which was costly.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Kari Kari
Kari
Leaks and the sprayer sticks so keeps spraying. Just poorly made.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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