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Kommersiell iskremmaskin for hard is 3,5–4,4 britiske gallon/t Iskremmaskin i rustfritt stål

Kundeanmeldelser for Kommersiell iskremmaskin for hard is 3,5–4,4 britiske gallon/t Iskremmaskin i rustfritt stål

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sweetcarolina108 sweetcarolina108
This was a dangerous replacement product.
This was a dangerous replacement product. 1 This was a dangerous replacement product. 1 This was a dangerous replacement product. 1 This was a dangerous replacement product. 1
Original purchase was July 31st. Arrived August 6th unusable due to "Falling from a height" damaging the lines, coating the entirety of the inside with oil. After contacting the company, and them telling me I should find a repair technician and send them the bill, I argued that I would only take a replacement product or a full refund. They offered me 207 USD to solve the issue. I refused and stated I would only accept a full refund of just under 700, or a replacement. They eventually agreed to send a replacement at my request. They did send one, and it arrived today September 2nd, just after 230 PM. Well this machine had one foot unattached, several screws and bolts loose on the pallet, an almost completely unmounted motor, and a damaged cooling fan. The back panel was held in place with a single screw. The fan blade itself would be hitting the belt had I plugged it in and turned it on as the other blades would have been scraping the fins on the inside of the condenser coil. This was a dangerous machine to ever to have left the line. Two metal brackets were loose inside of the condenser housing.
9 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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wadeholsey67 wadeholsey67
That I can’t use homemade custard base ice cream mix
I’m not pleased with it at all. You do not allow me to use custard base ice cream mix that I make myself every time I tried it. It comes out real clumpy like cottage cheese or something. Im asking for a refund.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Amber Amber
Self
I will not review anything until my other order that came in damaged is corrected. This has been the most difficult stressful situation and hard to get into contact with anyone at your company. I paid extra for shipping protection and yet I am still waiting for your company to respond if they will be making it right send me a return label so I can return the table and get a replacement
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Randy Henderson Randy Henderson
Icecream machine
I haven't received the product yet.
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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