Kundeanmeldelser for VEVOR kommersiell ismaskin, 73 kg/24t med 14 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, for hjemmebar/restaurant

Machine comes well packaged, and is pretty easy to get set up. However, once we got the Machine running, we quickly realized that it doesn't produce or hold what is advertised. We purchased the 200lb per 24 hour Machine with 50lb storage bin. The bin will only hold 20 to 25 lbs depending on when the lever shuts off. It also produces approximately 100lbs of ice in 24 hours. We were also very disappointed to find that the ice machine that we purchased on sale, went on sale again within a week of getting ours. It was over $100 less. Out of all of the money that we have spent on vevor products, This was the most disappointing!

Tried to get someone to help me with a problem with the ice maker and no one has got back to me.

I purchased this machine to provide good quality ice. It does not! The ice begins melting almost immediately. It comes out in a large block-not individual cubes. The ice full shutoff happens after only a few ice cycles, so you don't have the ice bucket full ever unless you constantly move the blocks out of the way. Customer service is HORRIBLE. I have tried to return this product for 2 weeks. I cannot reach anyone by phone and the Chat representatives only offer discounts or replacements. I had to dispute the charges on my credit card to stop payment.

Unable to leave messages due to system error, typing phone and won’t allowed

This arrived damaged in several areas. Also did not work, gave error code upon plugging it in. This is stated to hold 200 lbs of ice but the tank looks way to small to be even close to that. Customer service took weeks to supply a return label and refund. I had to send them pictures multiple times.

Pictures of issues and a week of messages with extended warranty and all we get is more stupid questions. Only communicate at night after we're asleep so NO LIVE COMMUNICATION. I have bought Vevor products and were happy but this has ruined their reputation with me. I need the machine now and all I have is a blinking red light and useless customer service.

Bonjour, Je déconseille, elle m’a lâché aujourd’hui la pompe intérieur ne fonctionne plus . J ai acheté pleins d équipements pour un nouveau resto et je vous déconseille ce site . Le sav est médiocre aucune réponse ou alors pas de suivi je ne sais pas où en sont mes demandes . Crêpière ne chauffe pas sur l ensemble de la plaque donc la crêpe ne cuit pas uniformément Les manche de la gaufriere n était pas dans le carton et maintenant la machine a glaçon qui rend l âme en pleine canicule . Et aucun appel du sav que des mails où ont me dis sans réponse de votre part on ferme le dossier ! Mais c est a vous de me répondre pas a moi !! Vraiment le choix de vevor me coûte finalement de l’argenté au lieu d en gagner . Je regrette .

JUNK. I CANNOT SAY IT LOUD ENOUGH!!!! I have been D!CKIN around with this thing for 2.5 hours. I got it to run 1 cycle. It ranis a ton of water straight through the drain. No support number. No support by the time i got off of work. Ai even said it has a clunky sequence of buttons to push. I thought Vevor brand was decent with decent prices. I have changed my mind now. So frustrated i will lay here awake thinking about it. My letter to Vevor "I am requesting a full refund and a prepaid return shipping label for VEVOR ice maker model LB70TA-D. The unit arrived Dead on Arrival (DOA) with a severely defective control board and mechanical failures. The screen is permanently locked in internal technician loops (flashing P00, 21:51, and 21:58) and the touch sensors are completely non-responsive. Additionally, the water float switch is jammed, and the system is continuously dumping all incoming water directly out of the gravity drain rather than filling the reservoir. Please process this return immediately." Plus, i bought the insurance for 3 years for it. Willi get that money back? Doubtful

Completely dissatisfied with this ice maker. Did not freeze the water from the first time I plugged it in. I have been going back and forth with customer service and the way it stands now is I have to take it somewhere and have it fixed. Who the hell is even going to look at this ? I have no idea where to take it. It would be cheaper for them to send me another one and return this one in the new box. Buyer beware !!!

Not a fan of it. Have had multiple issues out of the box and even thought I was told I would be able to return without an issue, it seems not to be the case. The door on it is warped, so it’s hard to open. Which also is probably the reason it would hold ice very long. The unit has a leak from somewhere, I do not buy a new product to become a repair man or troubleshoot a new product. So far it’s been 3 weeks with emails back and forth with no progress on returning. I have already purchased a new machine.