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VEVOR kommersiell ismaskin, 73 kg/24t med 14 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, for hjemmebar/restaurant

Kundeanmeldelser for VEVOR kommersiell ismaskin, 73 kg/24t med 14 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, for hjemmebar/restaurant

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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ro*** ro***
owner
this is the only product I bought from Vevor that I'm very disappointed with, please take care of this issue thanks ron, been 6 months and still not resolved, I've bought more stuff after this but, this is the only one item not happy with . I also sent the video of it not working
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joe Hester Joe Hester
Personal
⭐☆☆☆☆ (1/5) This VEVOR ice maker works but upon arrival I contacted customer support due to damage and at the end it was just cosmetic but I paid full price and expect it to be flawless. Customer service didn’t offer to make it right by sending the required parts (cosmetic repaiirnman or even just offer me the parts. It looks like a discontinued discounted product as it’s damaged in the corner. It does perform as advertised, but after this customer service brushes me off, II would not recommend VEVOR to anyone. I expected a reliable and nice stainless machine, but instead I wasted my money. Vevor— don’t buy - Save yourself the frustration and buy a different brand. Customer support was no help at all. I won’t be buying another VEVOR product.
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sanson Sanson
Mme
Machine qui ne fonctionne pas dès sa première utilisation SaV??????
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ken Ken
Doesn't work like the description
In the ad it showed it hooking up to a bottle of water and being about to make ice through that way but nope. There are 2 different models and it doesn't tell u what model your getting. Very disappointed in the customer service. Ended up keeping the unit but it's sitting in a corner because I have no way of hooking it up. Waste of money. The returning the item was way more effort then the money wasted. And again customer service was no help.
1 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Guy Steve Guy
Purchaser
Service sucks - missing parts & VEVOR won’t replace
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeffrey Young Jeffrey Young
Ice machine
I would have gave zero stars but it wouldn't let me
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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GASTROFRIGO INTERNATIOINAL D.O.O. GASTROFRIGO INTERNATIOINAL D.O.O.
Commercial ice maker
Hello We are not satisfied with our purchase. We are not satisfied because, as you state on your website, we can purchase as a company. We registered on your website as the company GASTROFRIGO INTERNATIONAL D.O.O. with a valid tax number SI24104493, but you still charged us VAT, even though as a company registered in the EU, we should not be charged tax on the invoice.
2 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Manenti Manenti
Jean Jérôme
La machine se met continuellement en erreur, il est impossible à utiliser. Comment faire ?
2 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Chad Chad
Ice maker
After about 3 weeks it quit making ice
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Randall Pryor Randall Pryor
Owner
Not what was specified on VEVOR website. Please refer to Order #26070700952612291143; Ticket #3581668 - updated from Ticket #453623601063936. Complaint and Request for Return Authorization / Refund have been submitted via email (per instruction by Live Chat-Sophia and via "Contact Us" as directed on the website. Customer Service has yet to be satisfactory.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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