Kundeanmeldelser for VEVOR kommersiell kjøkkenmaskin, 18,7 l kommersiell kjøkkenmaskin med 3 justerbare hastigheter, 1100 W deigmikser med bolle i rustfritt stål og 3 blandetilbehør, ideell for restauranter, bakerier, konditorier, kaféer

I don’t like the bowl size, I applied for replacement to 30Qt.. yet to receive return ticket

Received this mixer and it was exactly what I wanted, however a piece of wire that was evidently needed for the mixer to work was laying in the bowl when it was unpacked. The mixer would not operate. I immediately contacted VEVOR and submitted a ticket via their chat function. That is the only way you can “speak” to a team member. They do not have a workable phone number. I was told the ticket would be escalated to their engineering support team and I would be contacted within 24 hours to resolve my problem. That was 10/2/27, today is 10/5/27 and I still can’t get anyone to respond to me. The product is beautiful, but it is only a very large paper weight to me right now. Very disappointed with their customer service and support.

This mixer arrived in poor condition. Even though I purchased a new item, it was either previously used or stored in VERY poor conditions. There were rusty screws, grease, rusted metal (above the mixing bowl where food would be), and a loose electrical terminal just sitting in the bowl when I received it. This mixer is 100lbs (132 lbs with the shipping box). I can't put this wooden shipping box back together to return it. I have health issues, and cannot get this to FedEx to return. I won't be buying any Vevor products again because I don't trust this company and the low quality products they sell.

It doesn’t do the capacity it says. It rocked all over when I tried to meet it just below capacity. Now I have to work it at 1/3 capacity for it to mildly move while mixing. It also makes this awful scrape noise during mixing on one side of the bowl. I wouldn’t buy it again but it’s not like I can return it so I’m working with it anyway. Don’t buy it. Save yourself the headache. I bought it for my brewed business and I wish I hadn’t. Not worth the money

yo this shu sooo ass the customer service is the worst thing I’ve seen in a while only can message through email no number to call is this a business meeting? like bru don’t waste ur money on this bs

Was broken when it came and can’t get any for my refund

I purchased this machine less than 2 months ago along with a warranty and spent over $1000. I’m extremely disappointed with both the product and the support so far. After only a short time of normal use, the machine suddenly stopped working and will not power on at all. Before submitting my warranty claim, I took several steps to troubleshoot the issue thoroughly. I tested the machine using multiple working power outlets to rule out any electrical supply problems. I checked the power cord and plug to ensure there was no visible damage or loose connection. I attempted to reset the machine using all available reset buttons and followed the recommended restart procedures. I also made sure that all components, including the bowl and safety locks, were properly assembled and securely in place, as the machine will not operate if anything is misaligned. Despite all of these efforts, the machine has a burning smell and remains completely unresponsive and will not turn on. I want to add that we use this machine only a couple times a week and for no longer than 10 minutes. I submitted a warranty claim immediately (the warranty that I paid extra for) with video proof and provided a detailed description of the issue, but it has now been two days with no response. When a product fails this quickly, especially in a commercial setting, timely customer support is critical. The lack of communication is extremely frustrating and I’m hoping my case will be escalated after this review

My order was on December 6th2025. Today is January 6th 2925. No gift for my Daughter this year due to the delayed delivery and no information on when the delivery will be. The customer service reply was please be patient and give us a few more days. Not happy with the delivery process.

Worst customer service ever. I have opened 3 tickets and 2 refunds tickets. I get preprogrammed responses. No help. Assuming issues were fixed . NO. This was purchase by me for a family member opening a new business. They can’t even use it. We have trued everything, downloaded the manual. Bought a grounding cord, nothing, no response from vevor to even try to help us. Do frustrating, I want a REFUND ASAP with a prepaid shipping label if you want it back. 9 I had to buy somewhere else. Now I have double the money out that I cannot afford . My name is Donna Klein 127 Ellendale Dr Evansdale Iowa 50707. 319 231 8463 It was shipped to Aspen Tix 345 Earthsong way Manitou Springs Colorado 80829. My sons number is 719 492 8044 Jesse Tix Please respond . Ha. I will have to contact the BBB to get my money back

The machine dos not working 00000000000000000⁰00000000000000000000000000000000000000000000000000000000000000000000000000⁰0000000000000000000000000000000000