Kundeanmeldelser for VEVOR Kommersiell slush-ismaskin 45L slush-maskin med 3 tanker, knust ismaskin i rustfritt stål for 180 kopper margaritas og smoothies, isslushmaskin for hjemmet, catering, kafeer og barer
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NO LO COMPREN
La compramos dejo de funcionar y estoy teniendo muchos problemas con ella ya hasta compré un nuevo compresor que no son nada baratos y la máquina funciona un tiempo y después ya no, el servicio al cliente pésimo, te ponen mucha trabas para solucionarlo, la verdad que no recomiendo y jamás volvería a comprar nada aquí
2 personer syntes dette var nyttig
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NO response from support - ignoring evidence sent
waiting for over a week for service. this machine was faulty from the beginning and these support folks refuse to respond. Instead they send back messages saying they are closing the case.
0 personer syntes dette var nyttig
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Poor quality
Poor quality(not frozen) and when I ask for return product to get fulll refund (even I paid for product protection) they didn’t help it well
PS: recommend to use vollarth or Bunn
4 personer syntes dette var nyttig
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Commercial frozen drink maker
I’ve had nothing but issues from the beginning with this product, loud, parts breaking and now, won’t spin. Would not recommend
0 personer syntes dette var nyttig
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Owner
It broke in less than four months of use, I have to fix it and wait for the part, it tokes more than two weeks for the part to arrive and instead of sending the part to my location they shipped it to their warehouse,
Accused me of lying saying I received it and in the UPS tracking it clearly says it was delivered to their warehouse in Flanders, NJ
My location is in the Bronx, NY about 2 or more hours away.
0 personer syntes dette var nyttig
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DO NOT WASTE YOUR MONEY
DO NOT WASTE MONEY PLUS YOU WILL NOT GET ANY CUSTOMERSERVICE EXCEPT SAME MESSAGE THRU EMAIL YOU WILL BE STUCK WITH THIS CHEAP PRODUCTS
I HAVE SPENT OVER $3500 FOR ICE MACHINE, SLUSH MACHINE, COFFEE MACHINE AND HOT DOG GRILL
THE ONLY THING CURRENTY WORKING IS HOT DOG GRILL .
VEVOR MIGHT BE CHEAPER UP FRONT BUT NO LIFE SPAN MY ICE MACHINE NEVER WORKED SINCE DAY 1, COFFEE POT HAND KEEP COMING OFF CANT EVEN FIT 16OZ CUP SLUSH MACHINE QUIT UNDER 2 MONTHS THEY HAVE NO SOLUTION FOR ANY OF THE PRODUCT KEEP SENDING ME SAME VIDEOS ANF I TRIED ALL TROUBLE SHOOTING I ALSO HIRED TECHNICIAN TO FIND ISSUE WITH IT AND VEVOR WILL NOT REIMBURSE OR FIX ANY, I WILL NOT SUGGEST SHOPPING WITH VEVOR.
4 personer syntes dette var nyttig
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Horrible Company
The machine is less than 2 months old and has grease leaking from machine into slushy mix and I cant get anyone to contact me for help. Ive tried email, theres no chat button that works on their site and I googled a phone number to call and it just rings then says no one is available to call and I need to call back later. My machine has been down for over a week now with no help
2 personer syntes dette var nyttig
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Größter Müll
Größter Müll Die eine Seite kühlt kaum runter undicht trotz Dichtung Wechsel also echt größter Müll würde lieber zu ne andere Marke gehen
1 personer syntes dette var nyttig
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Broken machine
Did not work the first time I went to use it and wasted product and then had to go get drinks for the party because it wouldn’t freeze so disappointing! Now with customer service they want a video or picture showing the issues I didn’t have my phone on me and certainly wasn’t thinking about taking a picture or video when I’m panicking about why isn’t it working and reading the manual which isn’t very good or helpful very vague information. It also started making weird noises when I was cleaning it out just on the mix mode like they said to do to clean it .
I noticed a part floating around in the bottom of the machine which is laying on the condenser as well while I was looking at it and noticed something white sticking out the drip tray holder holes !
I don’t know if something happened with shipping because the box had a warning detector something stating that if red inspect because it’s been damaged some how . … well both were red !
The price was right but if it doesn’t work it’s just wasted money and I don’t have that money to waste . I will update this review when I see how customer service responds after telling them I can’t afford to buy more slushy products just to take a video of it not working and having a part dislodged laying on the condenser makes me uneasy to start it up again .
2 personer syntes dette var nyttig
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Gas station
★☆☆☆☆ Not Happy With This Purchase
I am very disappointed with this purchase. We bought two Vevor slush machines, and one of them stopped working shortly after we started using it.
When we contacted customer support, we expected them to repair the machine or arrange a return. Instead, they just kept sending us videos showing how to troubleshoot and fix it ourselves. We paid for a new machine, not a repair project.
If you're not a handyman or don't have technical experience, I would strongly recommend avoiding this product. The build quality feels cheap, and the after-sales support is very poor. For the money we spent, we expected a reliable product and proper customer service, but we got neither.
I would not purchase this product again or recommend it to others.
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