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VEVOR Kommersiell slush-ismaskin 45L slush-maskin med 3 tanker, knust ismaskin i rustfritt stål for 180 kopper margaritas og smoothies, isslushmaskin for hjemmet, catering, kafeer og barer

Kundeanmeldelser for VEVOR Kommersiell slush-ismaskin 45L slush-maskin med 3 tanker, knust ismaskin i rustfritt stål for 180 kopper margaritas og smoothies, isslushmaskin for hjemmet, catering, kafeer og barer

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Gabriela Aguilar Gabriela Aguilar
NO LO COMPREN
NO LO COMPREN  1
La compramos dejo de funcionar y estoy teniendo muchos problemas con ella ya hasta compré un nuevo compresor que no son nada baratos y la máquina funciona un tiempo y después ya no, el servicio al cliente pésimo, te ponen mucha trabas para solucionarlo, la verdad que no recomiendo y jamás volvería a comprar nada aquí
2 personer syntes dette var nyttig
Kundeservice svar: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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ZERO ZERO
NO response from support - ignoring evidence sent
NO response from support - ignoring evidence sent 1 NO response from support - ignoring evidence sent 1
waiting for over a week for service. this machine was faulty from the beginning and these support folks refuse to respond. Instead they send back messages saying they are closing the case.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jeff Jeff
Poor quality
Poor quality  1 Poor quality  1
Poor quality(not frozen) and when I ask for return product to get fulll refund (even I paid for product protection) they didn’t help it well PS: recommend to use vollarth or Bunn
4 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Lora Lora
Commercial frozen drink maker
Commercial frozen drink maker 1 Commercial frozen drink maker 1
I’ve had nothing but issues from the beginning with this product, loud, parts breaking and now, won’t spin. Would not recommend
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jorswar Montalvo Jorswar Montalvo
Owner
Owner 1
It broke in less than four months of use, I have to fix it and wait for the part, it tokes more than two weeks for the part to arrive and instead of sending the part to my location they shipped it to their warehouse, Accused me of lying saying I received it and in the UPS tracking it clearly says it was delivered to their warehouse in Flanders, NJ My location is in the Bronx, NY about 2 or more hours away.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Darshan Patel Darshan Patel
DO NOT WASTE YOUR MONEY
DO NOT WASTE YOUR MONEY 1
DO NOT WASTE MONEY PLUS YOU WILL NOT GET ANY CUSTOMERSERVICE EXCEPT SAME MESSAGE THRU EMAIL YOU WILL BE STUCK WITH THIS CHEAP PRODUCTS I HAVE SPENT OVER $3500 FOR ICE MACHINE, SLUSH MACHINE, COFFEE MACHINE AND HOT DOG GRILL THE ONLY THING CURRENTY WORKING IS HOT DOG GRILL . VEVOR MIGHT BE CHEAPER UP FRONT BUT NO LIFE SPAN MY ICE MACHINE NEVER WORKED SINCE DAY 1, COFFEE POT HAND KEEP COMING OFF CANT EVEN FIT 16OZ CUP SLUSH MACHINE QUIT UNDER 2 MONTHS THEY HAVE NO SOLUTION FOR ANY OF THE PRODUCT KEEP SENDING ME SAME VIDEOS ANF I TRIED ALL TROUBLE SHOOTING I ALSO HIRED TECHNICIAN TO FIND ISSUE WITH IT AND VEVOR WILL NOT REIMBURSE OR FIX ANY, I WILL NOT SUGGEST SHOPPING WITH VEVOR.
4 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brandy Shriver Brandy Shriver
Horrible Company
Horrible Company  1
The machine is less than 2 months old and has grease leaking from machine into slushy mix and I cant get anyone to contact me for help. Ive tried email, theres no chat button that works on their site and I googled a phone number to call and it just rings then says no one is available to call and I need to call back later. My machine has been down for over a week now with no help
2 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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angelo angelo
Größter Müll
Größter Müll Die eine Seite kühlt kaum runter undicht trotz Dichtung Wechsel also echt größter Müll würde lieber zu ne andere Marke gehen
1 personer syntes dette var nyttig
Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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dssam7772001 dssam7772001
Broken machine
Did not work the first time I went to use it and wasted product and then had to go get drinks for the party because it wouldn’t freeze so disappointing! Now with customer service they want a video or picture showing the issues I didn’t have my phone on me and certainly wasn’t thinking about taking a picture or video when I’m panicking about why isn’t it working and reading the manual which isn’t very good or helpful very vague information. It also started making weird noises when I was cleaning it out just on the mix mode like they said to do to clean it . I noticed a part floating around in the bottom of the machine which is laying on the condenser as well while I was looking at it and noticed something white sticking out the drip tray holder holes ! I don’t know if something happened with shipping because the box had a warning detector something stating that if red inspect because it’s been damaged some how . … well both were red ! The price was right but if it doesn’t work it’s just wasted money and I don’t have that money to waste . I will update this review when I see how customer service responds after telling them I can’t afford to buy more slushy products just to take a video of it not working and having a part dislodged laying on the condenser makes me uneasy to start it up again .
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jigar jigar
Gas station
★☆☆☆☆ Not Happy With This Purchase I am very disappointed with this purchase. We bought two Vevor slush machines, and one of them stopped working shortly after we started using it. When we contacted customer support, we expected them to repair the machine or arrange a return. Instead, they just kept sending us videos showing how to troubleshoot and fix it ourselves. We paid for a new machine, not a repair project. If you're not a handyman or don't have technical experience, I would strongly recommend avoiding this product. The build quality feels cheap, and the after-sales support is very poor. For the money we spent, we expected a reliable product and proper customer service, but we got neither. I would not purchase this product again or recommend it to others.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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