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VEVOR Kommersiell slush-ismaskin 45L slush-maskin med 3 tanker, knust ismaskin i rustfritt stål for 180 kopper margaritas og smoothies, isslushmaskin for hjemmet, catering, kafeer og barer

Kundeanmeldelser for VEVOR Kommersiell slush-ismaskin 45L slush-maskin med 3 tanker, knust ismaskin i rustfritt stål for 180 kopper margaritas og smoothies, isslushmaskin for hjemmet, catering, kafeer og barer

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Kun 1 stjerne Tøm filtre
64 anmeldelser
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fountainparkbp fountainparkbp
Don’t buy
It’s bad. Won’t freeze or slush. If slushing and won’t come out.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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jaswinder singh jaswinder singh
I been sending the repair request been few months now reply
This machine is leaking and not freezing
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Do*** Do***
Died and leaked everywhere in 1 week
Died 1 week after setup
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mike mike
Issues Unresolved
This product was purchased approximately 1 year ago. It stopped working, leaking oil and making loud grinding noises several weeks ago while it was still under warrantee. I have been trying to resolve the issue with Vevor, but they closed the ticket after saying I was unresponsive to a troubleshooting video they supposedly sent. I later found the video in spam but in a format that required me to purchase and download software to see it. I am very disappointed. It does not seem it should be my responsibility to troubleshoot the unit after sending them detailed information about the problem.
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Hi*** Hi***
Poorly made
Not a solid machine the lights stop working after 2 days
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ay*** ay***
non funziona bene
artivata macchina non ruschito fare ne anche una volta sorbetto provato tutto fao schuma none possibile 870€ pagato nuova una cosa cosi non va bene poi dentro sorbetto divebta piano piano nero
0 personer syntes dette var nyttig
Kundeservice svar: Abbiamo ricevuto la tua segnalazione e siamo in contatto con te per risolvere il problema. Al momento ti stiamo chiedendo informazioni dettagliate via e-mail per poterlo risolvere e siamo in attesa di una tua risposta. Ti assicuriamo che ti seguiremo fino alla completa risoluzione del problema: controlla le risposte alla tua segnalazione e le notifiche via e-mail.
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Oversatt fra Italiensk språk
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jb*** jb***
Horrible equipment and horrible service
Cannot get the machine to freeze past 12 degree. Has never worked since I received it. Sent for help multiple times. No phone - continual back and forth via email every 48-72 hours. Waste of my time and money.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Mitun Patel Mitun Patel
Owner
Would NOT Recommend Very disappointed with this VEVOR slushy machine. The biggest problem is the temperature control keeps resetting itself back to -1.5°C, even after I set it colder. Because of this, the slush gets runny and the machine doesn’t perform the way it should. I looked into the issue and found other owners on Reddit reporting similar temperature-reset problems, so I don’t appear to be the only one. The worst part is VEVOR’s customer service. For a machine that costs thousands of dollars, there should be real phone support. Instead, you’re stuck dealing with email and chat, and getting proper help has been extremely frustrating. I would not buy another VEVOR machine. If you’re considering one for a business, do your research first. I wish I had.
3 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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michael michael
Don't work, terrible Service
The machine only worked for 30 minutes. After that, it stopped working altogether. Vevor's customer service takes forever to respond. Absolutely terrible service, totally unreliable technology. The money you save compared to competitors comes at the cost of frustration over the poor quality.
0 personer syntes dette var nyttig
Kundeservice svar: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Georgeta Georgeta
La máquina de granizado
No estoy conforme con la comprá.porque dejo de funcionar a los dos días y pedí el rembolso pero veo que pasáis de mi le denunciaré empresa
0 personer syntes dette var nyttig
Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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