Kundeanmeldelser for VEVOR Kommersiell slush-ismaskin 45L slush-maskin med 3 tanker, knust ismaskin i rustfritt stål for 180 kopper margaritas og smoothies, isslushmaskin for hjemmet, catering, kafeer og barer
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Broken machine
Did not work the first time I went to use it and wasted product and then had to go get drinks for the party because it wouldn’t freeze so disappointing! Now with customer service they want a video or picture showing the issues I didn’t have my phone on me and certainly wasn’t thinking about taking a picture or video when I’m panicking about why isn’t it working and reading the manual which isn’t very good or helpful very vague information. It also started making weird noises when I was cleaning it out just on the mix mode like they said to do to clean it .
I noticed a part floating around in the bottom of the machine which is laying on the condenser as well while I was looking at it and noticed something white sticking out the drip tray holder holes !
I don’t know if something happened with shipping because the box had a warning detector something stating that if red inspect because it’s been damaged some how . … well both were red !
The price was right but if it doesn’t work it’s just wasted money and I don’t have that money to waste . I will update this review when I see how customer service responds after telling them I can’t afford to buy more slushy products just to take a video of it not working and having a part dislodged laying on the condenser makes me uneasy to start it up again .
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Gas station
★☆☆☆☆ Not Happy With This Purchase
I am very disappointed with this purchase. We bought two Vevor slush machines, and one of them stopped working shortly after we started using it.
When we contacted customer support, we expected them to repair the machine or arrange a return. Instead, they just kept sending us videos showing how to troubleshoot and fix it ourselves. We paid for a new machine, not a repair project.
If you're not a handyman or don't have technical experience, I would strongly recommend avoiding this product. The build quality feels cheap, and the after-sales support is very poor. For the money we spent, we expected a reliable product and proper customer service, but we got neither.
I would not purchase this product again or recommend it to others.
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Mr.
I have had nothing but problems with this machine. The dispensing unit continues to leak to the point the drip tray overflows. The other I believe the back seal is continuously leaking. I have reached out to customer support/tech support on these issues with no resolution. I have been instructed to change and clean the seals with I have done several times. It has been leaking since we got it and has caused an enormous mess since we got it - our floors and cupboards are completely sticky with slushie mix- If we do not empty the drip tray every 1/2 hour with overflows and is a big mess.
I have reached out about getting it replace but have not gotten a reposnse.
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Owner
Received this product hasn't worked! Contact customer service, said they were going to be in touch and haven't heard from them. Very disappointing.
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Herr Dr.
Leider nocht so kalt
Mfg
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Purchased: 3*15L
WE did not even get a month out of this machine, temp problems. support team, the WORST I have ever seen, not able to assist, just keeps repeating the same line. Asked for a refund and they have started ignoring the emails, HIGHLY recommend not buying this product or any product from this company.
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Acquistata, mai arrivata
Ho acquistato questo prodotto e non è mai arrivato. Mi hanno fatto il rimborso, su quello sono stati bravi. Ma a noi serviva questo macchinario per lavorare e non ci è mai arrivato
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Emily
Vevor customer service makes this whole experience even WORSE but the machine does not hold its temperature
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Owner
Does not work rite do not but it trying to my best to work but I trying for weeks still not working
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Kapot
Slushmachine deed het niet na dagen/weken via de mail contact eindelijk geld terug gekregen
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