Kundeanmeldelser for VEVOR 1,9 l automatisk iskremmaskin elektrisk yoghurt gelato-maskin sølvfarget

The unit is easy to use, but after about 5 batches, the gears are starting to skip when the ice cream reaches its intended hardness. With the first few batches, the unit stopped as intended when the hardness was reached, but now the gears have started to skip. I have to be nearby to press the stop button once the gears begin skipping. I was so hoping this unit would be a long term purchase. Debating on requesting a replacement or just sending back for credit.

Never received- Terrible communication- message only. They do nothing to support customer. They tried to claim it was delivered

En panne au déballage. Fuite de liquide dans le colis Ne fait aucun froid Appel service clients Actions en cours...

La gelatiera ha funzionato le prime 5/6 volte, poi ha iniziato a bloccarsi appena il gelato inizia ad addensarsi ovvero dopo circa 20 minuti dall'avvio (per fare il gelato ne servono 45). Richiesta assistenza il 24/04 con video del problema. ASSISTENZA INESISTENTE. ABBIAMO RICEVUTO SOLO MAIL STANDARD GENERATE DA INTELLIGENZA ARTIFICIALE. Continuerò a scrivere ma mi sto rassegnando all'idea di avere buttato dalla finestra 150 euro. STATE ALLA LARGA.

I bought three of these ice cream makers. Two of them were broken out of the box. They wouldn't freeze ice cream. Wasted way too much custard. Do not buy this machine. They are junk!

Dit product voldoet NIET aan de verwachtingen. Het ijs kristalliseerd en de textuur is niet prettig. Verder ben ik al bijna 2 weken bezig om hem retour te sturen maar Vevor blijft er maar omheen draaien. Ik ben totaal NIET tevreden over het product of de klantvriendelijkheid van Vevor.

The item was sent in a banged up box to start. It was wrapped and given as a gift. When opened, the bowl was missing. Impossible to make ice cream without it. When I emailed customer service, back and forth, they seemed confused and unwilling to help. Going to try to get my money back.

Unfortunately mine has a problems with it. Even after letting it sit on a level surface first for 4 hours, than overnight, it cannot chill the bowl enough to freeze anything. Something is probably wrong with the compressor or the cooling system and I will likely have to return mine. It is also very loud and gets rather hot. Don't know if that is also normal for operation or if its just my unit being defective. Side note I wish it came witch second paddle for making gelato. I don't think I'll replace it with the same unit.

Never worked. Costumer service is extremely slow. Item delivered on time and appeared to be in good shape. Tried to make a batch with the kids and after an hour it was still liquid. Didn't even feel slightly chilled. After waiting two days for a response from customer service all I got was "The Item doesn't chill in stir mode." Four days later and I still haven't heard back from my response to that.