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VEVOR Dieselvarmer 8 kW DC 12 V/24 V, Bærbar Alt-i-ett Diesel Luftvarmer med Bluetooth-kontroll, Fjernkontroll og LCD-skjerm, 5 L Drivstofftank

Kundeanmeldelser for VEVOR Dieselvarmer 8 kW DC 12 V/24 V, Bærbar Alt-i-ett Diesel Luftvarmer med Bluetooth-kontroll, Fjernkontroll og LCD-skjerm, 5 L Drivstofftank

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Matt Poland Matt Poland
Super slow delivery
Missed taking this away as took forever to arrive, 5 days my @ss. Not sure what else I would get from here
0 personer syntes dette var nyttig
Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Oversatt fra Engelsk
Se originalen
ex*** ex***
pas facile a programmer
prebu pour chauffer un garage... notice en anglais dommage. ( le pompe a gazoil était bloquer 2h00 pour le mettre en marche pas top ) langue de l'appareil en anglais pas possible de le mettre en français ???
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Oleksii Oleksii
Defekt
Defekt 1 Defekt 1
Die Ware ist defekt angekommen: Die Brennkammer hat einen Riss und Diesel läuft aus dem Heizgerät. Der Kundendienst antwortet seit einer Woche nicht und stellt kein Rücksendeetikett für die defekte Ware zur Verfügung.
2 personer syntes dette var nyttig
Kundeservice svar: Hallo! Es tut uns sehr leid zu hören, dass Sie enttäuschende Erfahrungen mit unserem Kundenservice gemacht haben; wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist entscheidend, damit wir die Situation beheben und uns verbessern können. Wir haben festgestellt, dass das von Ihnen gemeldete Problem inzwischen per E-Mail geklärt wurde. Es freut uns, dass Ihr Anliegen zeitnah bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Oversatt fra Tysk
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Di*** Di***
Poor product and company
Poor product and company  1
Bought this heater for camping. It arrived but doesn’t work. The screen is blank so you can’t tell what it is doing. Vevor customer support is at best a 0. They keep saying they are working on the problem but they don’t offer any solutions. Trying to return the item is a nightmare. So would I recommend it. NO!!! I will never order from Vevor again and everyone I talk to I tell them to avoid Vevor and never deal with them. Out of 5 stars I give them a 0
6 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Johnson Bucasan Johnson Bucasan
DEAD ON ARRIVAL
DEAD ON ARRIVAL 1
Very disappointed with my experience. The diesel heater developed a glow plug error on the same day it arrived. This was a brand-new heater, and I expected it to be working properly straight out of the box. I reported the problem to the company, but instead of offering a replacement or arranging a proper repair, they sent me the replacement part and expected me to fix the heater myself. I’m not a technician and I don’t have the experience, knowledge, or necessary tools to dismantle and repair a diesel heater. I purchased the heater as a complete working product, not as a DIY repair kit. I understand that faults can occasionally happen, but the way the issue was handled was very disappointing. A brand-new product that fails on the day of delivery should be properly replaced or repaired by the seller, rather than putting the responsibility and potential risk onto the customer. Hopefully they can improve their after-sales service and take better care of customers who receive faulty products.
3 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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cmoorhouse72 cmoorhouse72
Vevor bait and switch, no CO detector.
I bought the suitcase style, black and orange but on website I selected the with app control and it switched me to another unit completely. Sadly the unit it switched to doesnt seem to have the CO detector. Also the new unit I cannot find an available extension cable to move the controller inside because this app compatible controller has weird non- standard plugs. Kind of frustrated with my new diesel heater because to use it I would need to place it inside the tent and try venting exhaust outside but I don’t feel safe without the CO detector that was supposed to be built in.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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d.crookes d.crookes
Won't fire up
We have purchased 2 different types of diesel heaters from vevor but unfortunately the recent one doesn't operate well at all.The fuel pump turns on but does not transfer fuel to the heater and only get a repeated failed start error. Assume the pump is faulty.
1 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jacob.gruzynski jacob.gruzynski
Poor quality-very bad customer service
No way am I going to recommend this to anyone. And I do not feel like taking extra of my time to take pics, I already wasted enough time and energy on this thing. And I am not that quick to leave bad reviews for anyone. But enough is enough. Not only does the remote stopped working after four camping trips, which is four uses but the whole quality finish leaves a lot to ask. The rail sliding part on the drawer broke off and there is no way to glue it. I also ordered extra parts for my heater, that were never delivered. Extra exhaust pipe, additional muffler and exhaust filter. Despite my multiple attempts to order them and pay for them, I received only emails from customer service stating that the packages went missing due to the wrong address. How did you deliver the heater then in the first place? On top of that, customer service department tried to convince me to receive only partial amount of money I had paid for all those parts. My package protection insurance saved me. DO NOT BUY FROM VEVOR! Hcalory is a way better product and their customer service department is awesome!
1 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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da*** da***
Would not buy it
Wast of money
0 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shawn Shawn
vevor lies
Garbage they say it will be delivered Sunday yet now today sunday they say it will be Tuesday, why lie to me vevor ? try being honest , garbage service !
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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