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VEVOR Dieselvarmer 8 kW DC 12 V/24 V, Bærbar Alt-i-ett Diesel Luftvarmer med Bluetooth-kontroll, Fjernkontroll og LCD-skjerm, 5 L Drivstofftank

Kundeanmeldelser for VEVOR Dieselvarmer 8 kW DC 12 V/24 V, Bærbar Alt-i-ett Diesel Luftvarmer med Bluetooth-kontroll, Fjernkontroll og LCD-skjerm, 5 L Drivstofftank

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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33 anmeldelser
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Michael Michael
nach kurzer Zeit keine Funktion mehr
Am Anfang war ich regelrecht begeistert. Ein kompaktes Gerät das auch gut funktionierte. Leider schaltete sich die Heizung nach ca. zwei Wochen immer wieder ab und gin in den Modus "Selbsttest" und war auch nicht mehr daraus weg zu bewegen. Ich musste sie ausschalten und wieder einschalten. Sie startet dann neu und geht nach kurzer Zeit im Modus "Heizung" wieder in "Selbsttest". Der Vevor-Support schreibt mir dazu das wahscheinlich das automatische Start-Stop aktiviert wäre und ich es abschalten soll. Echt jetzt??? Die Funktion war gar nicht an, ich hatte sie aber auch schon mal ausprobiert und kenne sie daher, was ich auch geschrieben habe. Daraufhin gibt es keine Antwort mehr. Mittlerweile sind auch Fehlermeldungen dazu gekommen die ich dem Support beschrieben habe. Ich habe schon eionige Sachen bei Vevor gekauft und war immer zufrieden mit der Augenscheinlichen Qualität. Wenn man aber den Support benötigt, stellt sich heraus das die Qualität dort wohl nicht mithalten kann. Ob ich nochmal bei Vevor kaufe? Ich weiss es nicht...
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Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Kyle Kyle
Faulty out of the box
Followed directions, got everything in place and got the power button. It started nicely, ramped up and was blowing great heat for about ten minutes. After that it stopped blowing and said startup failure. I’ve yet to get it started again. Fuel pump working, glow plug tested good etc. it’ll go through start up procedure, you’ll hear combustion for a few seconds then nothing and gives error of E10 fail to start or E8, check oil level. Fuel level is full. Dealing with customer service has been uneventful. Keep requesting videos of it not working so I sent one. Just want my return info and money back for a faulty product.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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FORREST BLACK FORREST BLACK
Self
I haven't received it yet. Ordered middle of dec. And haven't received it yet.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lee Kratzer Lee Kratzer
Big disappointment
I used this product 5 times. I was very pleased until on the 5th day within 30 minutes of firing it up an awful smell of burning plastic filled the room. I unplugged it and moved it to the center of my patio and waited for it to cool off. I haven’t filed for the warranty yet but I will
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Trisha Hayes Trisha Hayes
Mrs.
I recieved this heater and within a week it was backed up with soot we cleaned it up put in the new glow plug it ran for an hour a sent up a code. Completely backed up. We had enough of it and we are very disappointed with this product.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Zach R Zach R
Stopped working immediatley, return is bery annoying 0/10
If i could give 0 stars i would. Barely used the heater at all, a little less than one tank of fuel, stopped working and got an error code. Returning it has been very annoying waiting to here back to continue with my return.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Heater never arrived Heater never arrived
Dude
I never received the diesel heater I ordered back in October. I've had a couple of back and forth inquiries with Customer Service and was eventually advised it was lost in transit. I've tried to initiate a refund a couple of times, but the refund screen wants a file attached. When I attach a PDF file of my customer service conversation, I get a pop up stating unacceptable format. I am quite frustrated with Vevor, and will not shop with them again unit this is resolved.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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James W. James W.
Right from the start
First thing....I put fuel in and it started leaking....Pulled it apart to find a piece of metal shaving in the fuel pump ....Was running the unitandit suddenly stopped and began smoking after only usingit for a shortperiod ....Fixed it and had it in my home and noticed a strong diesel smell ....The fuel tank has a small Crack and dripped diesel all over the whole unit and wasn't discovered until the smell was overwhelming ....Taking it out of the box and I sliced my finger to the bone on a decal on the outside cover of the unit because it's a soft metal and sharp as a razor....Poor design with air output and exhaust just under it ....Looks good at first sight but looks will fool you on this one ....I contacted them and received a refund but that was it and never heard from them again....Even asked for maybe a coupon or a little something because of the complete hassle and was shut down completely....1 out of 5 stars ....Thanks Vevor for nothing
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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piece of shit garbage piece of shit garbage
this is a piece of shit garbage
I want my money back didn't work longer then 1 day and shorted out busted now collecting dust and VEVOR is trash company they won't give me my money back they want me to send a video of the busted crap they sent me I sent them a pic that wasn't enough I guess they then dropped my claim ... what a bad company bad product all shit VEVOR = GARBAGE IN EVERY WAY
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Valcourt Valcourt
Mr
Poor quality. I have problem with TVOC: total volatile organic compound inside. Dangerous for health. Dangerous for my babie
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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