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Arrived broken
I assembled My cart 2 days ago. Arrived with a flat tire. At first I thought it was just a save room on packaging because it's nestled together in a pretty compact package. I inflated the tire and it continues to go flat non-stop while I'm trying to use it. I contacted support and they want me to send pictures of it and there's nothing to take a picture of. The tire looks inflated until you have a load on it. On top of that the cart is 20 miles away and I'm not going to make a special trip to take a picture of nothing. Until you put weight on the cart the tire appears to have air in it. All the work is done. I inflated it at least 15 times yesterday while using the cart for the job it was purchased for. After them replying with a very generic response , they seem to have ghosted me. I'm very disappointed in their customer support and it will probably be the last Vevor product I ever purchase.
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Parts missing
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece.
I will absolutely never purchase a VEVOR product.
I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
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Cart
Smaller than in the pictures also arrived with a flat been trying to get it fixed through VEVOR customer service wanted me to replace tube and have me change it out. I told them I had no tools and they only way to fix was to get a whole wheel. But now there going to send another cart has taken a awhile for a solution I probably would not buy from them again after all this I should of just went to Home Depot or Lowe’s
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had er meer van verwacht
eerst de montage van het handvat en de beugel ging moeiteloos.het frame van de kiepfunctie laat te wensen over en zit niet helemaal juist waardoor het moeilijk is om deze weer te sluiten(de gaten van de bouten zitten niet goed).bij het monteren van de 2 zijprofieltjes die aansluiten op het achterdeel waar de wielen op komen is het 1 bout moeilijk te bereiken om de vast te zetten.de bijgeleverde sleutels zijn de verkeerde maat.de moer op het bewegend deel is dopsleutel 21 en die zit er dan ook niet bij,als je dan geen gereedschap hebt kan je deze niet aandraaien.bij het monteren van de wielen moet je een pin in steken met rondell en hier zit vrij veel speling op waardoor de wielen wat wiebelen.al bij al is het een handig ding maar de kiepfunctie is dus niet wat het zou moeten zijn
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Ms
I bought this as an alternative for cleaning up after horses compared to a wheelbarrow due to a shoulder injury. Although this product is overall decently constructed, I don't understand why it would have a 800 lb limit with something that is so tippy. The sturdiness of weight distribution is terrible. Pulling it across the yard it continues to lift up even if it looks like the load is distributed evenly throughout the wagon. Being in Florida we also have a lot of sand so although it pulls very decently through the sand again the overall imbalance of it makes it very frustrating. Also tipping the horse manure out of it is a whole other challenge. It doesn't dump all of the contents You have to actually clean out the rest of it or tip it which then if the handle gets lodged in the way it's a whole job. I bought this based on the reviews of other people saying they use it for moving horse manure. The depth of the wagon bucket also is not deep enough to really hold a lot of loose items. It does have openings where you could probably build or maybe even buy accessories to create a fence but as it is it's very basic. My boyfriend pulled me around in it so it works well with weight that's not going to require you to go over the edges or something that stays distributed towards the front front where the handle attaches. If I didn't see the value in keeping it for other things I would have asked to get it sent back and get a refund. If you have a couple of horses to pick up after and you're pulling this thing across concrete or a nice flat level firm surface you probably won't have issues but if you're trying to load it up it's not the ideal option for you.
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Mr
The towing handle on this cart is too short for a tall person (I’m 190 cm). I asked about this before buying, and was told it wouldn’t be a problem, but in reality it is. I have to pull the cart with my fingers or walk in a half‑bent position, which puts strain on my back — exactly what I wanted to avoid by choosing this cart instead of a two‑wheel barrow. When unloading loose materials, they don’t slide out as well as with a regular wheelbarrow. It’s difficult to make a high pile, and I always have to spread the material out. Some of the load stays inside, and I end up having to tip the whole cart over anyway — something that’s actually easier to do with a normal wheelbarrow. Maybe I just haven’t fully adapted to it yet, but the short handle definitely creates discomfort and cancels out most of the advantages this cart is supposed to have. I would not buy it again.
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Mr.
The product is ok but due to the trickery in your advertising I had to buy two to get what I needed.
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President
The handle is too short. And if your load is somewhat balanced in the back and you pull on it, the front wheels will come off the ground. And you'll dump your load where you stand.
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owner
Love the price, the wagon's abilities, the ease of dumping. However, the right rear wheel has gone flat, and three times I've refilled it with air, only to have it again go flat. I've had the wagon a month and this is getting really frustrating. It appears the tire wasn't properly sealed at the factory. There's no information on Vevor's website to find a replacement and there's no one to call. This falls under customer service--please have someone contact me so I can get the wagon back to its best shape.
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Mr.
despite the information on the vevor website I was charged custom duties upon collecting the shipment at the post office in Norway after a lengthy process with the Vevor customer service without a concluson I have given up getting the double charges refunded. I have been netshopping since about 2002 and this is the first time I have experienced this.There are plenty of netshops so I go somewhere else next time.
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