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VEVOR Poly hagedumpervogn Kraftig hagevogner og vogner 800 lbs 10" dekk

Kundeanmeldelser for VEVOR Poly hagedumpervogn Kraftig hagevogner og vogner 800 lbs 10" dekk

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197 anmeldelser
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Brian W. Brian W.
Arrived broken
I assembled My cart 2 days ago. Arrived with a flat tire. At first I thought it was just a save room on packaging because it's nestled together in a pretty compact package. I inflated the tire and it continues to go flat non-stop while I'm trying to use it. I contacted support and they want me to send pictures of it and there's nothing to take a picture of. The tire looks inflated until you have a load on it. On top of that the cart is 20 miles away and I'm not going to make a special trip to take a picture of nothing. Until you put weight on the cart the tire appears to have air in it. All the work is done. I inflated it at least 15 times yesterday while using the cart for the job it was purchased for. After them replying with a very generic response , they seem to have ghosted me. I'm very disappointed in their customer support and it will probably be the last Vevor product I ever purchase.
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Deborah Seffinga Deborah Seffinga
Parts missing
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Flip oe Flip oe
Cart
Cart 3 Cart 3
Smaller than in the pictures also arrived with a flat been trying to get it fixed through VEVOR customer service wanted me to replace tube and have me change it out. I told them I had no tools and they only way to fix was to get a whole wheel. But now there going to send another cart has taken a awhile for a solution I probably would not buy from them again after all this I should of just went to Home Depot or Lowe’s
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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geert geert
had er meer van verwacht
eerst de montage van het handvat en de beugel ging moeiteloos.het frame van de kiepfunctie laat te wensen over en zit niet helemaal juist waardoor het moeilijk is om deze weer te sluiten(de gaten van de bouten zitten niet goed).bij het monteren van de 2 zijprofieltjes die aansluiten op het achterdeel waar de wielen op komen is het 1 bout moeilijk te bereiken om de vast te zetten.de bijgeleverde sleutels zijn de verkeerde maat.de moer op het bewegend deel is dopsleutel 21 en die zit er dan ook niet bij,als je dan geen gereedschap hebt kan je deze niet aandraaien.bij het monteren van de wielen moet je een pin in steken met rondell en hier zit vrij veel speling op waardoor de wielen wat wiebelen.al bij al is het een handig ding maar de kiepfunctie is dus niet wat het zou moeten zijn
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Kundeservice svar: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Anita DePlanty Anita DePlanty
Ms
I bought this as an alternative for cleaning up after horses compared to a wheelbarrow due to a shoulder injury. Although this product is overall decently constructed, I don't understand why it would have a 800 lb limit with something that is so tippy. The sturdiness of weight distribution is terrible. Pulling it across the yard it continues to lift up even if it looks like the load is distributed evenly throughout the wagon. Being in Florida we also have a lot of sand so although it pulls very decently through the sand again the overall imbalance of it makes it very frustrating. Also tipping the horse manure out of it is a whole other challenge. It doesn't dump all of the contents You have to actually clean out the rest of it or tip it which then if the handle gets lodged in the way it's a whole job. I bought this based on the reviews of other people saying they use it for moving horse manure. The depth of the wagon bucket also is not deep enough to really hold a lot of loose items. It does have openings where you could probably build or maybe even buy accessories to create a fence but as it is it's very basic. My boyfriend pulled me around in it so it works well with weight that's not going to require you to go over the edges or something that stays distributed towards the front front where the handle attaches. If I didn't see the value in keeping it for other things I would have asked to get it sent back and get a refund. If you have a couple of horses to pick up after and you're pulling this thing across concrete or a nice flat level firm surface you probably won't have issues but if you're trying to load it up it's not the ideal option for you.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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SERGEY SERGEY
Mr
The towing handle on this cart is too short for a tall person (I’m 190 cm). I asked about this before buying, and was told it wouldn’t be a problem, but in reality it is. I have to pull the cart with my fingers or walk in a half‑bent position, which puts strain on my back — exactly what I wanted to avoid by choosing this cart instead of a two‑wheel barrow. When unloading loose materials, they don’t slide out as well as with a regular wheelbarrow. It’s difficult to make a high pile, and I always have to spread the material out. Some of the load stays inside, and I end up having to tip the whole cart over anyway — something that’s actually easier to do with a normal wheelbarrow. Maybe I just haven’t fully adapted to it yet, but the short handle definitely creates discomfort and cancels out most of the advantages this cart is supposed to have. I would not buy it again.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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James James
Mr.
The product is ok but due to the trickery in your advertising I had to buy two to get what I needed.
0 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tom Spegnolo Tom Spegnolo
President
The handle is too short. And if your load is somewhat balanced in the back and you pull on it, the front wheels will come off the ground. And you'll dump your load where you stand.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Retired guy Retired guy
owner
Love the price, the wagon's abilities, the ease of dumping. However, the right rear wheel has gone flat, and three times I've refilled it with air, only to have it again go flat. I've had the wagon a month and this is getting really frustrating. It appears the tire wasn't properly sealed at the factory. There's no information on Vevor's website to find a replacement and there's no one to call. This falls under customer service--please have someone contact me so I can get the wagon back to its best shape.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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staak staak
Mr.
despite the information on the vevor website I was charged custom duties upon collecting the shipment at the post office in Norway after a lengthy process with the Vevor customer service without a concluson I have given up getting the double charges refunded. I have been netshopping since about 2002 and this is the first time I have experienced this.There are plenty of netshops so I go somewhere else next time.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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