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VEVOR Poly hagedumpervogn Kraftig hagevogner og vogner 800 lbs 10" dekk

Kundeanmeldelser for VEVOR Poly hagedumpervogn Kraftig hagevogner og vogner 800 lbs 10" dekk

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rmnordlund rmnordlund
Vevor won't replace a defective part
Vevor has consistently refused to replace a defective part. They will not answer a direct question. I think my only communication is with a customer service computer.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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ma*** ma***
Colis endommagé
J’ai refusé le colis lors de la livraison il était endommagé la boîte était très abîmé, j’ai décidé de ne pas accepter cette livraison je demande un remboursement ou un colis en bon état.j’ai été vraiment déçu de constater l’état du colis
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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wadesutherland06 wadesutherland06
It's not what's advertised to do and Vevor is refusing to return it.
Terrible, it could not handle a load of dirt. There is no way that this cart can do what its advertised. I'm even having a problem getting the company to let me return it. I would recommend buying the gorilla cart I have both. I was just trying the Vevor cart out because it advertised it being very strong, sturdy and able to pull up to 1500lbs in which it would most likely break of you tried to do that.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Irene Jensen Irene Jensen
For dårlig konstruksjon
Hvis man skal dra noe annet enn tørt løv, så er dette for dårlig. Fungerer greit på flatmark, men med litt kupert terreng (liten oppoverbakke), er det ikke bra nok. Staget ut fra fremhjulene frem til håndtaket er en storsvakhet da det blir feil belastet og krenger oppover. Hadde ikke kjøpt den om jeg visste dette. At man skal kunne laste 272kg er bare tullball hvertfall. 20kg max.
1 personer syntes dette var nyttig
Kundeservice svar: Vi har opprettet en sak for oppfølging av dette problemet. Kundeserviceteamet vårt vil kontakte deg på e-post og gi oppdateringer helt til problemet er løst. Vennligst hold øye med innboksen din for meldinger fra oss.
Ernest Ernest
Did not receive item paid for
Purchased the 1500 lb dump cart. Received a 4 cubic ft cart. That about the size of a kids toy wagon.
3 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ka*** Ka***
Bad customer service
I can't review this item because I haven't been able to use it. The cart came was with a tube that won't hold air I've been trying to find out how go get a replacement tube or tire they can't seem to tell me where to find a new tube . They offered me a refund of $28 which is fine but they are telling me it's because I ordered it over 6 months . I bought it on August 9th that's not 6 months ago.
4 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Patrick Vanaerde Patrick Vanaerde
Qualité à revoir
Matériel arrivé avec une roue endommagée et des défauts de soudure. Une remise de 20% accordée après réclamation. Pas tout à fait satisfait de la qualité. Montage à effectuer non spécifié dans les visuels.
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Deborah Seffinga Deborah Seffinga
Parts missing
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Flip oe Flip oe
Cart
Cart 3 Cart 3
Smaller than in the pictures also arrived with a flat been trying to get it fixed through VEVOR customer service wanted me to replace tube and have me change it out. I told them I had no tools and they only way to fix was to get a whole wheel. But now there going to send another cart has taken a awhile for a solution I probably would not buy from them again after all this I should of just went to Home Depot or Lowe’s
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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rwkruid rwkruid
Not Vevor quality
I have read many of the positive reviews, and I can’t help but wonder if they’re describing a different cart than the 800-pound model I purchased. The box feels only a bit sturdier than a cheap plastic tote. The tall metal sides are so flimsy it’s almost laughable. I wouldn’t trust this cart with anything heavier than grass clippings or yard debris. Loading it with dirt or rocks? No chance. I’m honestly surprised Vevor puts its name on this product. It feels far below the standard of other items I’ve bought from them. This experience makes me think twice about ordering again. In my view, this cart feels more like something you’d find on Temu than from Vevor. Overall rating, 1 out of 5 stars.
3 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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