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VEVOR Elektrisk Honningekstraktor Tangensiell Ekstraktor Birøkterhonning 2/4 Ramme

Kundeanmeldelser for VEVOR Elektrisk Honningekstraktor Tangensiell Ekstraktor Birøkterhonning 2/4 Ramme

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jjordie782 jjordie782
Manley frames problem
These extractors can’t take short/medium Manley frames in the radial extraction orientation. Dimensions aren’t included for the width of the radial ‘cage’. My Manley side bars are 41-42mm but cage is only 38-40mm depending on where you measure. this does not allow for any propolis buildup on the frames either. Due to this issue, I haven’t actually used the extractor yet but it seems solid enough and I can still use it in the Tangential orientation.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Irene Irene
Kostet wenig, leistet wenig
Der Schläuder wackelt viel. Zusätzlich bleibt viel Honig in den Waben. Nur für Imker, die weniege Volker haben und wenig ausgeben wollen. Es ist eine machine die wenig kostet und die Leistung is auch nicht hoch. Langfriestig kein guter Kauf.
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Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Bonifacy Bonifacy
Extracteur test
L axe s est désolidarisé durant l extraction et la bille est sortie de son logement, j ai dû retirer les 80kg de miel et remettre la bille.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Sebasyien Sebasyien
Vraiment déçu
Vraiment déçu annoncé a 1300 tr il en fait seulement 100tour par minute impossible de faire 8 cadres
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Kundeservice svar: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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George George
Master
Item arrived damaged, the and out of shape. This was the result of poor packaging and an overall low quality build. The stainless drum has a rim but no reinforcement in the middle. With the thin steel used it should have an additional reinforcement. The three legs are also very flimsy and certainly need to be screwed down not just to prevent it from moving around while spinning but also prevent the drum from flexing. The two viewing windows each operate seperate safety switches which is a nice feature. The cradle / cage is well constructed and should serve well. The updated version of the drum has the spout on the bottom instead of the side so there’s less waste, I’ve only seen that drum in the hand operated model. I am waiting for Vevor to send a replacement and will update accordingly
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Claire Searle Claire Searle
Anavelaes Honey
Anavelaes Honey 2
Only gave 2 stars, as the first time using the extractor, a piece of red plastic broke the shaft spinner and the machine moter over heated and stopped working yesterday. 3 weeks after purchase. It continues to over heat even after letting it cool down. Very disappointing, I'll be contacting customer support. Update, 07/10/2026 Extractor machine not used for 2 years, due to drought conditions, no honey available, and put in new red gasket. Supplied by Vevor in 2024, it started to shred within 5 minutes of spinner at 30%. Extractor mounted and bolted on level timber pallet for stability. Tried machine on dial 40%, and it came off axis and sent red gasket down into the honey at bottom of machine. Motor over heated and shut down, tried for 2 hours to get 4 frames extracted, still couldn't finish it. Posted on our local beekeeping FB group, others have encountered same problem as I have, with the gasket. Disappointing, as I have a few frames to extract.
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Nicholas Nicholas
Missing parts and damaged
Bought the extractor and it was missing the nut that holds the motor to the tub. So I had to hold the motor in place while it worked because otherwise it would shake off of the bolt. It worked overall. And did what it was supposed to. But inconveniently. I searched up and down for the nut in case I lost it or if it was left in a package and neither happened. It also came with a dent in the side of the stainless steel. Didn’t hinder anything. But is an eye sore.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Pam Starrs Pam Starrs
Ms
I bought the electric thinking it would be easier than the manual. I am a 72 year old lady. I couldn't get to half the speed when it started bouncing and rattling all over the floor. I couldn't hold it a higher speed. As a result, I couldn't harvest all the honey. I had to abandon it and do it the hard way-manually scrape the frames with a knife then strain it twice through muslin. Took me 3 days. Now I am having trouble placing the motor back on the frame carrier spindle and lining up the motor to screw it back on. Very disappointed with the overall performance. I won't be using it again. A wasted purchase.
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Kundeservice svar: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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