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VEVOR elektrisk vinsjtruck 18 000 lb stålkabel IP65 vanntett fjernkontroll

Kundeanmeldelser for VEVOR elektrisk vinsjtruck 18 000 lb stålkabel IP65 vanntett fjernkontroll

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61 anmeldelser
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Lucas Smith Lucas Smith
Owner
Use it on my roll off trailer. Though it does work and hasn’t left me stranded YET. It does seem to struggle a little bit straight pulling 8k pounds
0 personer syntes dette var nyttig
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G Neumeister G Neumeister
Packaging has to be better
Packaging has to be better 3 Packaging has to be better 3 Packaging has to be better 3 Packaging has to be better 3
Luckily nothing was broke, bent, or missing because the box was in shambles. This is way to heavy to ship in a cardboard box and styrofoam, the driver couldn't lift it they had to drag it, it was upside down when I got it and things were falling out the bottom as i carried it in my garage. As far as I can tell the winch itself is a great buy, nothing compares price wise for the power. Only time will tell. I think I made a good buy!?!?
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ken Kaplan Ken Kaplan
it never even got rained on
it never even got rained on 1
It worked once, looks like one of the solenoids stopped working, and its not even winter yet. now Vevor will probably ask me to make a video to warranty a 20. part
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Fernando D. Fernando D.
Missing Parts
Missing Parts 1
Missing Parts ! Missing all the screws Misssing roller fairlead Missing fixed hooks screws
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Al*** Al***
Fattades artiklar
Fattades en fjärrdosa till min visch totalt värdelöst
1 personer syntes dette var nyttig
Kundeservice svar: Vi har skapat ett ärende för att följa upp detta problem. Vår kundtjänst kommer att kontakta dig via e-post och ge uppdateringar tills problemet är löst. Vänligen håll utkik i din inkorg efter våra meddelanden.
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Trannel Trannel
Trash
Didnt send me all the parts what trash dont buy from here
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Rak Rak
Owner
Got 2 of these installed on my equipment trailer. Used to pulled containers onto my deck. They had a tough time handling 13000 lbs. One has started to make an awful grinding noise, now the 2nd is starting to do the same. Ive contacted customer service and sent them videos as they asked, now they've ghosted me and wont respond when it comes to warranty. Be warned.
0 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alberto Chacon Alberto Chacon
IAM PRO1
IAM PRO1 1 IAM PRO1 1 IAM PRO1 1
REQUEST A REFUND OF $459.51 FOR ELECTRIC WINCH ALREADY SENDED BACK. (MISSING PARTS AND DAMAGED)
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alex Alex
Winch
Winch arrived with package damaged and the first time I go to use the winch it’s broken and now I’ve been waiting 2 weeks on customer service. I can’t really review this winch since it’s never worked. The customer service from this company has made me not want to order anything from here ever again.
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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williamscottharper19 williamscottharper19
Hdjjdidjjdb
Didn't receive
0 personer syntes dette var nyttig
Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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