Kundeanmeldelser for VEVOR elektrisk vinsjtruck 18 000 lb stålkabel IP65 vanntett fjernkontroll

Luckily nothing was broke, bent, or missing because the box was in shambles. This is way to heavy to ship in a cardboard box and styrofoam, the driver couldn't lift it they had to drag it, it was upside down when I got it and things were falling out the bottom as i carried it in my garage. As far as I can tell the winch itself is a great buy, nothing compares price wise for the power. Only time will tell. I think I made a good buy!?!?

The package were in rough shape, inside and out. At 100 lbs, it needed a heavy duty box. Other than a minor scratches on the metal, nothing were missing. Work just fine, have not put any weight on it yet.

bon treuil mais et tomber en panne fonctionne en position deroulé mais ne fonctionne plus en position pour enrouler et dificle avoir une personne pour traité la garantie je l'ai achteé il y a 3 et deja en panneet peut utilisé dommage sur le papier parait bien mais pour le fonctionnement laisse a voir

The Vevor 18000lb winch is heavy and quite capable. I love the wireless feature. Easy to change the batteries, although you have to order these weird batteries online (cheap). The connection from the controller, using either the wireless emitter or the long cable, is flaky. They use big pins but somehow it doesn't stay connected and I have to move the wire around to get connection. Very annoying. The switch controller (aka solenoid relay) failed within 3 weeks. This is what allows you to wind or unwind. The winch is not usable without that. Lucky for me, it failed within the 30 day warranty. The nightmare starts when trying to get service. You MUST log the "ticket" using their web interface. It is flaky. Then you cannot submit the ticket without a video of the failure... but their website doesn't allow big video. Even a 6 second video is too big.... Wasted one full evening on that. Then they asked for verification of my diagnostic twice. Once they agreed with me that the controller had indeed failed, then shipped me a replacement part...from China.... That took 3 weeks. When I received it, they shipped me the electric piece, so I had to take apart the controller to swap it. Needless to say, I had to buy another winch while waiting for all that stuff to happen so this was a PITA.

Abbastanza soddisfatto del prodotto peccato che funzionante per metà e come altri prodotti gia acquistati è sempre un disastro per fare un reso ,quindi ho dovuto tenerlo così com'è e usarlo al 50%

reçu rapidement mais reçu avec une fixation du boitier électrique qui ne va pas et impossible de fixer le boitier, donc pas possible de le monter

Le treuil ne fonctionne pas assez puissant pour se que c'est.

Would not buy again, customer service is not good, and product arrived looking like a used unit, I would recommend buying from another retailer, where you could take back, or at least see a actual picture of what you were buying, the add picture sure didn’t look anything like what I received.