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VEVOR drivstoffoverføringspumpe, 12V DC 40 L/min, bærbart dieseloverføringspumpesett, med automatisk avstengningsdyse, utløpsslange, overopphetingsbeskyttelse, strømkabel, eksplosjonssikker, for bensin, diesel og parafin

Kundeanmeldelser for VEVOR drivstoffoverføringspumpe, 12V DC 40 L/min, bærbart dieseloverføringspumpesett, med automatisk avstengningsdyse, utløpsslange, overopphetingsbeskyttelse, strømkabel, eksplosjonssikker, for bensin, diesel og parafin

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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user user
sir
This pump worked one time and failed on second fueling. I would appreciate a refund.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John K John K
Mr
Spiral wire suction hose not inteded for this type of connection, hard to seal. Worse the outlet hose developed a bulge, suspect it is internally delaminating. Very disappointed
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Wally Wally
Owner
Unfortunately it did not work. I am still waiting for a replacement
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ryan Coleman Ryan Coleman
Do Not Purchase Pump
I bought this pump to run a separate fuel tank I have for job sites while I was waiting for another Fill-Rite pump. It pumped about 70-100 gallons then sat for about 2 or 3 days then I went to pump again and nothing. Called and emailed them about the pump and all I could get after purchasing the warranty was a $30 voucher to spend again. They wont replace the pump nor refund me after sending them a video of the pump not working at all. Horrible customer service and the pump isn't worth the $200
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer, We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jeremy Crowder Jeremy Crowder
Broke the first use
Broke the first use 1
The suction piping broke on the first use. I contacted Vevor customer service and have yet to receive a response.
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Neal Price Neal Price
Owner
I have bought 2 of these pumps. The first a 20 gpm it lasted for 3 uses. Bought 10gpm to replace the 20gpm and lasted one use. Would like my money back for both of them. Very disappointed
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sammie Moore Sammie Moore
Pump not wotking
Sealed all connections properly and pump wouldn’t prime or pump. Tried filling with fuel to prime it as well
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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B.R. B.R.
Owner
Owner 1
Pump BROKE on FIRST use! Literally! Worked great for TWO minutes. I was excited about the purchase and then... Two minutes after I started flowing diesel fuel the pump started leaking and flow rate plummeted. Fuel was flowing from the weep hole indicating a blown seal. I contacted VEVOR and the very time consuming return process started. They required an actual video. I sent it. Then they required additional photos as back up. Eventually they did offer a return for money or a replacement. The return was littered with requirements such as original packaging, no oily parts etc. And the real kicker was they only gave 5 days for the return label to be used with a weekend in between. Communication is done all via email and has a severe lag time between email responses. I did fulfill all requirements but everyone should know that the return or replacement process is NOT easy... or quick. Shipping was terrible (FEDEX). Damaged box with huge tear in the side. Shipper also left the box nearly in the lane of travel on my road. Obviously bad shipping is on the shipping company but you should know they use FEDEX, which is pretty bad at what they do. I found it's not possible to call and discuss ANYTHING with VEVOR to let them know of these issues. I gave it one star rating because the return/refund process is bad, more like terrible and the product broke instantly... clearly if it had worked it would have been a good deal for the money. I guess you really do get what you pay for...
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Jesus Jesus
Diesel pump
The quality looks good but it only lasted for 100 gallons after that i dont know what happen but it stop working. Not jam the motor will not turn on. And i could understand that sometimes 1 out 100 its bad. The thing is that custermer service its really bad after more than 1 week i still have not resolve the problem of returning the pump and getting my money back
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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herb herb
boss
pump worked for100 gal. and quit before I finished and would not run after
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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