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VEVOR Hagetilhenger, 28 kubikkfot og 800 kg, ATV UTV-tilhenger, Tauing bak ståltippvogner, Avtakbart bakpanel, Ekstra kraftig trekkbar hagetilhenger for gressklipper, traktor, hageavfall

Kundeanmeldelser for VEVOR Hagetilhenger, 28 kubikkfot og 800 kg, ATV UTV-tilhenger, Tauing bak ståltippvogner, Avtakbart bakpanel, Ekstra kraftig trekkbar hagetilhenger for gressklipper, traktor, hageavfall

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Ken Ken
home owner
Assembly was easy,for a change. Instructions were easy to understand.
0 personer syntes dette var nyttig
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opee opee
good
trailer seems to be good. was easy to put it together.
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Allaire Allaire
Christophe
Conforme à la description,dommage qu'elle ne soit pas livrée avec un crochet remorque et que les rambardes ne soient pas fixees au bati. Le remorque reste qualitative au vue des matériaux utilisé.
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billegan89 billegan89
An OK Product for What You Spend, Needs Work
Overall it is a decent trailer. The orange sides need a way to pin them to the frame, I will have to modify that. The dump latch immediately came unclipped with weight in the trailer while towing it. There is not enough meat for the latch to secure it. So I will weld a small plate to fix that. Overall build quality is ok for what you spend.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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francesco paradido francesco paradido
Pessimo
Pessima esperienza a distanza di oltre 2 mesi non è stato consegnato
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Kundeservice svar: Abbiamo riscontrato che la questione da Lei segnalata è stata risolta tramite comunicazione via e-mail. Siamo lieti che il problema sia stato gestito tempestivamente. Non esiti a contattarci nuovamente qualora avesse ulteriori domande. Desideriamo inoltre porgerLe le nostre sincere scuse per l'esperienza logistica insoddisfacente che ha riscontrato; abbiamo preso nota dell'accaduto e ne informeremo il nostro partner logistico al fine di ottimizzare il processo di consegna. La ringraziamo per il Suo feedback, che ci aiuta a migliorare i nostri servizi.
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Giuseppe Giuseppe
Buona qualità
Carrello arrivato nei tempi. Qualità generale buona e ottimo rapporto con il prezzo. Peccato che sia arrivato con scrostature importanti della vernice in varie parti, probabilmente imputabili alla spedizione e/o all’imballaggio. Comunque utilizzabile; fa il suo lavoro.
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Kundeservice svar: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Eddie Eddie
Overpriced given the poor quality
The orange bars are extremely flimsy and fall out of place, along with everything in the trailer above the black metal mesh, when you hit a small bump or even change speeds. I was surprised that there was not a way to latch the orange bars more securely into the trailer, but they are extremely loose and fall out of place very easily. Also, the latch to tilt the trailer up and down is extremely sensitive and weakly designed. Again, if you hit a small bump or go up an incline it will easily engage, title the trailer back, and drop most of what you were carrying. It is a frustrating trailer to use and it is better to spend a little more to get something better designed and made. It is however very easy to assemble and a good size, however frustrating to use given the above issues.
2 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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TR TR
Missing
Never showed up and requested refund
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Daryl Daryl
Bad shipping company and poor customer communication
This is not a review of the trailer as I never received it. I ordered this and it was shipped from LA to Sacramento via Pilot Freight. It then sat in Sacramento for over a week. I'm 2 hours away. Pilot never called to schedule a delivery and their online scheduling tool would not work. I finally called Pilot and got them to schedule a delivery. On that day, they never called. I called them in the afternoon and was told sorry, there was a delay with another item on that truck and my item will be delivered the next day. I sent a comment Vevor Customer service to tell them about the shipping issue and ended with saying it will be delivered tomorrow. I got what seemed like an autobot response offering $15 refund for my trouble. Then an hour later, another seemingly automated email saying my package is lost and Vevor is refunding the full order amount. The next morning , the shipper had "customer refused" on the tracking #. Long story short, companies don't communicate effectively any more and I should have saved my comments for after delivery. Lesson learned. I ordered the exact same trailer from Walmart the next day for $50 cheaper. This time it shipped via Pilot from Georgia (all the way across the country!). It was delivered on time without any hassles. Go figure.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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