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VEVOR Hagetilhenger, 28 kubikkfot og 800 kg, ATV UTV-tilhenger, Tauing bak ståltippvogner, Avtakbart bakpanel, Ekstra kraftig trekkbar hagetilhenger for gressklipper, traktor, hageavfall

Kundeanmeldelser for VEVOR Hagetilhenger, 28 kubikkfot og 800 kg, ATV UTV-tilhenger, Tauing bak ståltippvogner, Avtakbart bakpanel, Ekstra kraftig trekkbar hagetilhenger for gressklipper, traktor, hageavfall

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Mike P Mike P
American
Arrived damaged. Took 5 days of no reply frustrion to get a response. The they wanted to do the Chinese Waltz and offer me $70. I refused. A couple days later I got an RA. Just don't do business with these people.
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Kundeservice svar: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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James James
Mr
Mr 2
I purchased this more than a year ago and it has been very helpful in my work on my land. Recently, I lost two of the cotter pins that are used to secure the rails. It was completely my fault, but when I contacted the company to purchase replacements, I discovered how poor their customer support is. I think all they use is AI instead of an individual. Despite my multiple requests to purchase the cotter pins, they keep telling me to "seek the assistance of a local technician for repairs". I've attached a picture of their cotter pin which is very unique and not something I have been able to locate doing a thorough search online. Despite all of this, they will not help. Again, it was my fault for losing the pins, but it's disturbing they won't help with an item that probably costs less than $3. Good equipment, but the worst customer service.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eric Bassaler Eric Bassaler
M
M 2 M 2 M 2
Assez déçu de ce produit et surtout son emballage ! Grillage déssoudé et tube de section carrée écrasé. Je ne suis même pas sûr de pouvoir monter la remorque.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Walter Woehrle Walter Woehrle
Rust
Rust on all corners after 1 Week already
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Girard Richard Girard
Trailleur
Les grandes ne fit pas ce qui est affiché je l’ai envoyé à Bécon mais ils m’ont toujours pas répondu
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Kundeservice svar: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Chris.Weigelmann Chris.Weigelmann
Mr
Tires are not heavy duty and deflate easily for a trailer that supposedly can hold up to 1500lbs which is doubtful and wouldn't reccomend. Deck is mesh with welds. This is a copy of a better atv trailer where the deck is solid steel and not mesh. The lower price on this trailer is reflected as such. Will see how long it holds up to light use as really is all it should be used for. Not a heavy-duty trailer.
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Kundeservice svar: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
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Paul Paul
Owner
Everything was good until I had to attach the handle. They gave me the wrong size, not sure which one it’s for.
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Kundeservice svar: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Charles Cormier Charles Cormier
It is not heavy duty steel
This trailer is not heavy duty steel It is 1/16” thick It not the first time I bought stock from Vevor and I was happy about it but this time I am very disappointed
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Kundeservice svar: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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Kevin Kevin
Limited hardware
Not pleased right of the bat when I received my package! Shipping box was damaged with holes in it. When I removed the product from the box, pieces were scratched , half the hardware was missing due to hole in the bag, and there was light rust on the underside of one of the pieces. Contacted VEVOR and was informed they were sending me a whole hardware kit. After 3 weeks of waiting, I still haven’t received it!! I’m stuck at half build with no resolve yet from the company yet
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Kundeservice svar: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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TPed TPed
Disappointed
Don’t waste your money on this trailer. It sits too low (tires are too small and thus too close to the ground) so it is not really a dump trailer. Build is fine and only took 20 minutes to assemble but doesn’t function as a dump trailer as advertised.
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Kundeservice svar: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.com/pages/contact-us
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