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VEVOR Hagetilhenger, 28 kubikkfot og 800 kg, ATV UTV-tilhenger, Tauing bak ståltippvogner, Avtakbart bakpanel, Ekstra kraftig trekkbar hagetilhenger for gressklipper, traktor, hageavfall

Kundeanmeldelser for VEVOR Hagetilhenger, 28 kubikkfot og 800 kg, ATV UTV-tilhenger, Tauing bak ståltippvogner, Avtakbart bakpanel, Ekstra kraftig trekkbar hagetilhenger for gressklipper, traktor, hageavfall

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Chai Chai
Owner
Its a nice trailer, sturdy but it could not go reverse. The purpose of the purchase is to be able to go forward and reserve effortlessly but that was not the case. I don't find it very useful at all due to the lack of reversal function.
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Kundeservice svar: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Charles VanEpps Charles VanEpps
Owner
Easily put together...fast delivery...just wish tore size was actually the size of 4wheeler tires...
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Kundeservice svar: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Frank C. Frank C.
User
A little smaller than I was expecting. Solid. Lots of nuts and bolts. The latch to dump it should have designed a little better. Also, the bolts in the box itself should be flush. I will hit them with my shovel. That is going to suck.I received a wrong piece for a corner section. Now for customer service and speaking of suck.... ZERO stars. Because of the wrong piece, I had to notify customer service. After almost five weeks and speaking with four different reps, I never received the part. I did get a partial refund. I drilled the hole and fixed it myself.
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Kundeservice svar: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
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Rhonda Basner Rhonda Basner
STEEL DUMP TRAILER
Could use beefier tires. Hitch bent when jack knifed. Adequate trailer. Expected it to be stronger.
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Izzy Izzy
Box was damaged somewhat!!!
FedEx damage package label took five extra days to get my package after calling several times and requesting information on my package!!!
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James James
Mr
Mr 2
I purchased this more than a year ago and it has been very helpful in my work on my land. Recently, I lost two of the cotter pins that are used to secure the rails. It was completely my fault, but when I contacted the company to purchase replacements, I discovered how poor their customer support is. I think all they use is AI instead of an individual. Despite my multiple requests to purchase the cotter pins, they keep telling me to "seek the assistance of a local technician for repairs". I've attached a picture of their cotter pin which is very unique and not something I have been able to locate doing a thorough search online. Despite all of this, they will not help. Again, it was my fault for losing the pins, but it's disturbing they won't help with an item that probably costs less than $3. Good equipment, but the worst customer service.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eric Bassaler Eric Bassaler
M
M 2 M 2 M 2
Assez déçu de ce produit et surtout son emballage ! Grillage déssoudé et tube de section carrée écrasé. Je ne suis même pas sûr de pouvoir monter la remorque.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Eddie Eddie
Overpriced given the poor quality
The orange bars are extremely flimsy and fall out of place, along with everything in the trailer above the black metal mesh, when you hit a small bump or even change speeds. I was surprised that there was not a way to latch the orange bars more securely into the trailer, but they are extremely loose and fall out of place very easily. Also, the latch to tilt the trailer up and down is extremely sensitive and weakly designed. Again, if you hit a small bump or go up an incline it will easily engage, title the trailer back, and drop most of what you were carrying. It is a frustrating trailer to use and it is better to spend a little more to get something better designed and made. It is however very easy to assemble and a good size, however frustrating to use given the above issues.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Walter Woehrle Walter Woehrle
Rust
Rust on all corners after 1 Week already
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Girard Richard Girard
Trailleur
Les grandes ne fit pas ce qui est affiché je l’ai envoyé à Bécon mais ils m’ont toujours pas répondu
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Kundeservice svar: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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