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VEVOR Våpenskap, skyvevennlig pistolskap med fingeravtrykk/passord/nøkkel, 3-veis hurtigtilgangsboks med belysning for 1 pistol og magasin, montert pistolboks for nattbord, nattbord, bil

Kundeanmeldelser for VEVOR Våpenskap, skyvevennlig pistolskap med fingeravtrykk/passord/nøkkel, 3-veis hurtigtilgangsboks med belysning for 1 pistol og magasin, montert pistolboks for nattbord, nattbord, bil

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Hvordan kundeanmeldelser og -vurderinger fungerer
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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Mi*** Mi***
Ob die Beschreibung auf deutsch ist
Leider nichts und Beschreibung ist auf englisch
0 personer syntes dette var nyttig
Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um dieses Anliegen weiter zu verfolgen. Unser Kundensupport-Team wird sich per E-Mail bei Ihnen melden und Sie auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie zeitnah Ihren Posteingang auf unsere Nachrichten.
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theintentionalanomaly theintentionalanomaly
DON'T TRUST THIS SAFE, THE WARRANTY OR VEVOR!!!
DO NOT EVER BUY THIS SAFE OR ANYTHING FROM VEVOR!!! I purchased this safe and it worked fine for a couple of months. Then the safe started not to operate with either the keypad or the fingerprint bio scan. NOT SOMETHING YOU WANT FOR A GUN SAFE!!! To top it off, I bought their little BOGUS warranty. Filed a claim. They asked for a video of the failure, which I thought was very odd, but okay...video sent. They respond and offer three options... 1. Have their techs send repair instructions...NOT. 2. Receive a replacement and return the defective unit 3. Keep the defective unit and get a 50% refund I chose option 2. Then I receive an email instructing me to RETURN THE DEFECTIVE SAFE FIRST. That wasn't even the best part. I am then supposed to track the package, and once it is shown as received in THEIR warehouse, they want ME to tell THEM it's there so they can send me another one!!! I have never been so offended in life. They can keep their warranty and their new unit. I will trash this safe where it belongs in the GARBAGE and NEVER do business with Vevor again! Oh...they don't say where I should store the GUN I have in the safe pending them receiving back the one I have and shipping me another one. I guess I'm supposed to just chunk it into the nightstand drawer. This is one sad company.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Leopold Eberl Leopold Eberl
Artukel fehlerhaft
Sg.Fa. Dieser Artikel ist fehlerhaft. Die Funktion -einschalten- lässt sich nur über den USB Anschluß einschslten bzw. in Betrieb nehmen, Obwohl die Batterien wurden 2xneue getauscht. da mit bleibt trotznem alles finster. Da es keinen Hauptschalter für Akkus gibt? Wen sich dieser Fehler nicht in Ordnuge bringt, wird diser Artikel zurückgesendet. M.b.G. Leopold Eberl
2 personer syntes dette var nyttig
Kundeservice svar: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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cherguillaume2 cherguillaume2
Article non livré
Article non reçu. Dépose en point relais au lieu du domicile.
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Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Robert Robert
Owner
I have not recieved this package!
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Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided you with updates via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jeff Jeff
Boss
Boss 1
Cheaply made. Stopped working after day 1. Been trying to return it for over a week now. 🤦‍♂️ 🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️🤷‍♂️🤦‍♂️👍
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keith Keith
Mr.
Considering you sent me the wrong safe - I'm not able to accurately comment of the safe in the picture. I can say it was frustrating as a first-time customer to VEVOR to receive the incorrect product - customer service was not very helpful
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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James James
Doesn’t store finger print
Doesn’t store finger print longer then 48 hrs. Forcing you to use the key. Defeats the purpose. When you do open it. Thing slams open. Move on.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Filip Filip
B
Looks like the more expensive version on the market but the overall usage quality experience is very bad. Sold in Europe temeparture in farenheit / clock 12H version. The from display fully charged lasts max 24 hrs . It works after that but you neet to have it plugged in . Not very satisfied with it. The mechanical parts are ok but software and programming sucks a lot
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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