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VEVOR Hybrid Solar Inverter, 6 kW, Alt-i-ett-inverter med ren sinusbølge, 48 V DC til 220/230 V AC, med integrert 120 A MPPT solcelleladekontroller, for blysyrelitiumbatterier i off-grid-systemer

Kundeanmeldelser for VEVOR Hybrid Solar Inverter, 6 kW, Alt-i-ett-inverter med ren sinusbølge, 48 V DC til 220/230 V AC, med integrert 120 A MPPT solcelleladekontroller, for blysyrelitiumbatterier i off-grid-systemer

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Jadenemo Jadenemo
mr
this inverter works just fine... BUT! when connected to grid set to lib instructions are lacking. i get error code 8 manual say to set item 12 higher then item 13 which i did. came home error 8. in suf mode inverter pushes back to grid fine my solar edge shuts off( my error i can deal). i want it to use grid as back up in sub with out error code 8 and no pushing the grid. (solaredge shut off). with breaker off solar running pv, and batteries charging 48vdc at 400amp hours at 16percent load i ran 6hours just fine then shut off. quality is outstanding i think. sleeping to free a/c in arkansas priceless for 6hours. i need more batteries. vevor better instructions on setup up of lipe4 please no comunication (litime battery 4 each). i give a 4 out of 5. J
6 personer syntes dette var nyttig
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Thomas Thomas
Mr
Everything is fine except the customer support. Opened two tickets with no answers Totally absent customer service Product is fine
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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cicciollo1966 cicciollo1966
Che non funziona come dovrebbe
Non funziona come dovrebbe
0 personer syntes dette var nyttig
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ax*** ax***
Brummeinstreung am Ausgang
Habe es am 26.1..26 gekauft er funktioniert nicht richtig er brumm Einstreuung am Ausgang des Wechselrichters er lädt nicht über Netz ,Bedienungsanleitung nur in Englisch dabei
1 personer syntes dette var nyttig
Kundeservice svar: Wir haben Ihr Ticket zu diesem Anliegen erhalten und stehen diesbezüglich in ständigem Austausch mit Ihnen. Wir haben Ihnen bereits per E-Mail eine Lösung mitgeteilt und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir die Angelegenheit weiterverfolgen werden, bis das Problem vollständig gelöst ist. Bitte achten Sie auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
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mud mud
King of the World
the inverter was easy to set up but the APPs are a total joke. and near impossible to get working so this is the last thing i buy from VEVOR until they either include the software or make an APP that actually works, i wasted a day trying to get these useless apps working even with the help of Chat-gp and Ai could not get it to work and WHY WHY WHY does the writing in these bloody Chinese manuals have to be so tiny?! I needed to use a magnifying glass to read the overcomplicated setup and worst of all the so called "QR Code" on the side of the machine just leads you back to the VEVOR Shopping site no apps there either what a truly awful experience!
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Fouillet Elisabeth Fouillet Elisabeth
Onduleur
Onduleur  1
Bonjour l’onduleur je ne peux pas le montrer car c’est un 48 volte et il me faut un 12 24 volte pourriez vous m’envoyer l'étiquette de retour. De plus le colis a ete ouvert la télécommande n’y ai pas je vous remercie de faire le nécessaire pour le retour bonne journée
3 personer syntes dette var nyttig
Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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This is a bad company This is a bad company
I was sent the wrong inverter, no help from Vevor
I was sent the wrong inverter and Vevor is unwilling or unable to fix the issue. After 6 emails over the past 45 days I was sent this message "If we don't receive your feedback within 24 hours, the issue would be automatically considered as solved by the system." The issue is far from being solved! I was sent the wrong inverter! The inverter that was sent to me will not work on my system! Vevor is NOT a good company to order things from!
4 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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Loukas Loukas
Hybrid inverter does not operate as specified
I purchased the EM6200-48L Hybrid Solar Inverter and spent weeks troubleshooting an issue with VEVOR support. The inverter only uses PV correctly in SUF mode. In both SBU and Solar Only modes it ignores the available PV power (and in SBU also ignores a fully charged battery) and powers the load entirely from the utility grid. I provided screenshots, videos, settings, serial number and performed every test requested by VEVOR, including changing settings directly from the inverter LCD and multiple restarts. The problem remains unresolved. SUF is not an acceptable workaround because it exports excess energy to the utility grid, which is not permitted in my installation. As an installer, I expected proper engineering support, firmware guidance or a clear diagnosis. Unfortunately, after multiple tickets and many days of waiting, I still have no solution. I hope VEVOR engineering will finally investigate this issue.
8 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Végh László Végh László
8085
1 hét után 8 as és 3 as hibakóddal meghalt. Több mint 1 hónap után garanciában megküldték a teljes belsejét . Saját beszereléssel. A kissebbik testvére(3,5kw) tökéletes de a 6 kw-os sajnos nem egyező minőség. Erősebben megnézve mintha két külön cég gyártaná.
1 personer syntes dette var nyttig
Kundeservice svar: Szia! Őszintén sajnáljuk, hogy csalódást okozott az értékesítés utáni és ügyfélszolgálatunkkal kapcsolatos tapasztalata, és komolyan vesszük a visszajelzését. Köszönjük, hogy szólt hozzánk – az Ön visszajelzése kulcsfontosságú ahhoz, hogy segítsen nekünk megoldani a problémát és jobban teljesíteni. Észrevettük, hogy az Ön által jelentett problémát e-mailben megoldottuk. Örülünk, hogy a problémáját gyorsan kezeltük. Ha további kérdései vannak, kérjük, forduljon hozzánk újra.
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Jay Jay
Farm
I'm just not happy that it is not a 120 volt so I can't use it in the United States. I wasted $313. I'm sure it's a good product for Europe because I always had good luck with VEVOR products.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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