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VEVOR Isolert Termoboks, 90L Matvarmer, LLDPE Matbeholder med Doble Spenner, Matvarmer med Håndtak, Transportboks for Restauranter og Kantiner, Isolert Boks 645 x 445 x 610 mm

Kundeanmeldelser for VEVOR Isolert Termoboks, 90L Matvarmer, LLDPE Matbeholder med Doble Spenner, Matvarmer med Håndtak, Transportboks for Restauranter og Kantiner, Isolert Boks 645 x 445 x 610 mm

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Ordered the wrong one but they look great!
N/A WRONG ONE ORDER
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Kundeservice svar: Dear Valued Customer,We sincerely apologize for the inconvenience caused by the mix-up with your order,we know this must have been disappointing.Making this right for you is our top priority. We’ll create a ticket to reach out via the email associated with your order within 24 hours and confirm details with you. Rest assured, we’ll work out a solution that meets your needs.Please check your inbox promptly for our messages.
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Ac*** Ac***
Not received on time
not recieved on time.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Manuel Manuel
Don´t received
Don´t received
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Luke Luke
Caterer
Caterer 1
Do Not Buy! Inside bolts rust after 1 use, the materials used are not stainless and could contaminate food, doors also do not open all the way making it anoying to fit pans in tight places
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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lienard lienard
conteneur isotherme
conteneur isotherme 1 conteneur isotherme 1
qualité tres médiocre , servis une fois , 30 minutes , avec plaque froide a l'interieur , et il s'est déformé , sercice client contacté et pas de réponse a ce jour
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Ivan George Ivan George
My order didn’t arrive
My order didn't arrive...the shipping company returned it and no one knows anything.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Martha Gateri Martha Gateri
Vevor are just the worst
I would not recommend vevor products. I received a non working product and you can not get a hold of customer . They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments. Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We've passed your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue for the refrigerator . Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LE HOUEROU LE HOUEROU
non reçu à ce jour
Difficile d'évaluer un article non reçu à ce jour. Malgré nos réclamations, Vévor ne revient pas vers nous. Dans notre commande, nous avons reçu 11 articles sur 12. Nous ne comprenons pas le manque de réactivité concernant notre réclamation, nous avons fait parvenir le numéro de suivi de la commande provenant du livreur. pas moyen de contacter Vévor directement uniquement mail et chat. Nous sommes déçus.
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Steve Steve
Owner
Ordered two of these waited over a month. Tried getting customer service it doesn’t exist with live people. I was told by chat to cancel the order and order again. Such BS Great product terrible company
0 personer syntes dette var nyttig
Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Ashley Ashley
Buyer
I bought two of these. They came damaged and don’t roll correctly. I’m in the process of trying to return two of them but have been given the runaround. They now are telling me it could take up to 48 hours for the appropriate department to assist me with returning my products when originally they stated they could help me with my return if they couldn’t resolve the issue. I have been dealing with them all day and I have brought other items from Vevor and have never had any product issues or issues with customer service. But the minute that I go to say that there is damage damaged to the equipment and I wish to return them even if I have to pay for shipping back to their warehouse facility to receive a full refund they stop communicating. I am hoping that my issue will be resolved as I’ve sent all of the necessary information that they need you, but this isn’t a good look for this company.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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