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VEVOR Jekkstativer, 3 tonn (6600 lbs) kapasitet, 275–415 mm justerbar høyde, kraftige ståljekkstativer med dobbel låsing, for løfting av SUV, pickup, bil, UTV/ATV, 1 par, svart og oransje

Kundeanmeldelser for VEVOR Jekkstativer, 3 tonn (6600 lbs) kapasitet, 275–415 mm justerbar høyde, kraftige ståljekkstativer med dobbel låsing, for løfting av SUV, pickup, bil, UTV/ATV, 1 par, svart og oransje

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Disappointed DIY-er Disappointed DIY-er
Lack of customer support makes this item useless
Lack of customer support makes this item useless 1 Lack of customer support makes this item useless 1
After receiving and opening the undamaged package, I found out that one of the safety pins were missing for the jackstands. I contacted customer support for a replacement safety pin as this is useless to me with that pin. They have ghosted me after uploading all the pictures they asked for. I have uploaded the picture showing the missing safety pin for the jack stand in the background. Both jack stands are setting the same way. You should see a safety pin hanging in the purple circle. Youre better off going to Harbor Freight.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff Jeff
Owner
Owner  1
I have bought 2 greenhouses. They were fine all summer. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
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Kundeservice svar: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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MJim MJim
Jack Stands barely functional
The main frame is high quality, thick, robust, and well designed. However, the upright column casting is too narrow (both the x and y axis) so fits very loosely into the bottom frame. This leaves the stand wobbly when extended. The extra locking bar is a bit too short so you have to take care when placing it into its slot in the frame. Personally, I have no confidence that the extra locking bar will stay in place while handling these stands. I am very disappointed with this purchase and would not buy these again.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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